No cool. 2021 American standard 3.5 ton condenser with a 2002 Trane 3 ton Evap coil and furnace. Upon inspection I found the unit completely frozen up. After thawing unit I found that there is a non oem txv installed on the Evap coil and that r410a refrigerant pressures appear to be very low which caused the unit to freeze up. After discussing with the customer I found that another company had come out and replaced just the condenser in 2021. Explained to the customer that with the age and stat of the equipment the least that needs to be done would be to replace the Evap coil and furnace with an ahri match to the outdoor equipment, and if that is unable to be done due to the new efficiency requirements to replace the entire system. Customer has homeowners insurance through farm bureau and they are hoping that they will take care of everything after the customer pays the deductible. Filled out paperwork as best as we could and explained to customer that we would need confirmation of pay