Arrived on site met with tenant, tenant stated home was not cooling, unit is located in outside balcony, diagnosed unit found that it was on a lockout for HP, I found that the screen in the waterline was clogged up, took it apart and cleaned the strainer, reinstalled it opened lines back up and tested unit for proper operation, it was 90 in the home when I walked in, 84 degrees upon departure. *** called home owner to give update of call, no answer I left a voicemail****