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Sam was professional and I immediately felt he was being honest with me about the way my humidifier should be working and what he was going to do to fix it and game me the cost up front before he did any work. I didn't feel like he was trying to "sell" me more than what I needed and the cost was reasonable. He was very knowledgeable and fixed my humidifier quickly and efficiently, explaining everything to me. He was very patient with me while I asked a bunch of questions, all of which he answered clearly and succinctly for a "lay" person like myself to clearly understand. I will not hesitate to call Artic Sun again in the future.
