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My first experience with Arctic Air was completely positive. My call was answered promptly, service scheduled at my first request and Tim, the service technician was prompt, courteous, neat and thorough. He signed me up for monthly payments that will cover an AC tuneup in the spring and my next oil burner service in the fall. It is difficult to find someone to work on an oil burner and Arctic Air met and exceeded all my expectations. I will be a long time customer. Jim A.. . .