I scheduled an appointment to have an assessment done while my husband was at work. Being home alone, I was a bit skeptical but my angst was shortly relieved. Jeff called me 25 minutes before his arrival. He had his business card in-hand as I approached the door. He even asked me if he needed to cover his boots with booties in order to protect my flooring. I was impressed by his professionalism. He gave me some history on ASTAR and his experience working in my subdivision. He tested my water and confirmed what he previously predicted. His quote was fair and I didn’t feel like he was upselling or forgetting anything. He was professional, knowledgeable and personable. He is someone that I’d choose the product/ company because I trust the person behind it. I look forward to working with Jeff on my in home water system.