I had two service calls today. The first was to have the plumbing checked out in my home. The service rep took time to discuss all my options and answer all my questions. My second service was the yearly A/C service. I needed a part and he took the time to show me what needed to be replaced. He also answered any questions I had. I have always had great service with Astar for many years. Thank you. PS: The office staff is so friendly and courteous too.