Autumn Air really does answer the phone anytime. I was able to get my unit fixed after 10pm when I called around 9pm the same day with a unit that stopped cooling. I signed up for the service plan and Taylor was very thorough when coming out the following week. I asked lots of questions and learned more about how to maintain my heat pumps going forward. I highly recommend them.
Overall Experience
Quality
Convenience
Awesome! Professional, knowledgeable, courteous etc. Taylor is an asset to Autumn Air. Ciao Bella😘
Overall Experience
Quality
Convenience
I really hadn't heard of Autumn Heating & Cooling until I went to the Home & Garden show one year and discovered them - I was impressed with the low key, very informative representative and also the fact that he gave me a free tune up gift card which I used about 6 months later - and then I was hooked - the tech was great - he explained everything in detail and he offered me a maintenance package at half the price of others I had looked into - since then I have had a couple of scheduled maintenance calls and I am more convinced now than before that I made the right choice - I believe I will be their customer for a very long time - give them a chance - I don't think you will be disappointed.
Overall Experience
Quality
Convenience
Overall Experience
Quality
Convenience
Overall Experience
Quality
Convenience
Kolby is an outstanding A/C service provider. Always tells me what is going on with my units and explains in detail what needs to be done. Couldn’t ask for a better company with all very professional employees!
Overall Experience
Quality
Convenience
Overall Experience
Quality
Convenience
I am a new homeowner here and had a “free inspection” from a pushy swindler who tried to sell me a completely new a/c unit. Taylor was trustworthy and told me the truth. He was friendly, capable, and efficient and gave me a fair price on only what needed replacing. So guess which company I went with to sign the annual maintenance agreement? Yours, of course! I expect to have you folks in to do the service for many years to come and when it does come time to replace the unit, I will be calling you to do that work too. I even like you trucks! Thanks for letting me give Taylor a gold star rating. He deserves one.
Overall Experience
Quality
Convenience
Overall Experience
Quality
Convenience
Overall Experience
Quality
Convenience
Replaced faulty contactor on a Trane Outdoor unit
Inspection of condensation drain line
Doing a preventative maintenance tune up on a Lennox Ac unit.
Doing a preventative maintenance tune up on a goodman ac unit and cleaning the condenser coil.
Replaced Bad Indoor Blower Motor, preventative Maintenance and Outdoor Coil Clean on a Goodman Heat Pump Split System
Serviced a Trane Gas System that had a bad Transformer
Doing a preventative maintenance tune up on a goodman ac unit.
Home and Garden Tune-up on Carrier Gas Split System
Preventative Maintenance and Outdoor Coil Clean on an ICP Package Heat Pump System
Preventative Maintenance and Outdoor Coil Clean on 2 Goodman Gas Split Systems
Doing a preventative maintenance tune up on a carrier ac unit and cleaning the condenser coil.
Preventative Maintenance and Outdoor Coil Clean on a ICP Heat Pump Package unit
Preventative Maintenance and Outdoor Coil Clean on a Rheem Heat Pump Split System
Tune up and coil clean on an Amana split system
