Autumn Air has been servicing our heating and air conditioning for the past 6 years and they are always giving us great information and letting us know how our heating and air conditioning is doing.
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I want to compliment James on the excellent customer service that he always provides. He is truly an asset to the company
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I first used Autumn Air for a service call & then got a maintenance plan on my unit. I replaced the old unit when I sold the home & Autumn Air worked a good deal on the new unit. The remaining term on the original maintenance contract transferred to my new home with just a phone call. Everyone at the company was always courteous and friendly and knowledgeable; and very importantly, always returned my calls in a timely manner.
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We have had to young men come out to our house for two separate reasons. Both were very helpful, polite and professional. I highly recommend this company and their service personnel.
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Frank was knowledgeable and understood all my questions. He’s young and doing great has a very bright future !!
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Great customer service from the ladies in the office to the tech that visits my home! Easy to schedule appointments and always on time! Love the comfort of knowing they are just a phone call away with my preventative maintenance plan.
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Overall Experience
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Convenience
Overall Experience
Quality
Convenience
James was here early and switched out a drain pan, added an air scrubber, and arranged for insulation in about 1.5 hours. He is very friendly.
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Serviceman was very professional. Also, honored manufacturer's warranty on parts without any questions.
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Doing a preventative maintenance tune up on a gas furnace unit.
Doing a preventative maintenance tune up on a heat pump system.
Groupon tune up on an package heat pump system
Preventive maintenance heat check on a package heat pump unit
Preventive maintenance heat check on 3 Lennox has split systems
Preventive maintenance heat check check on a rheem gas package unit
Preventive maintenance heat check on a heat pump
2 Tune Ups on 2 Furnaces and 1 H/P for H/C.
Groupon tune up and coil clean on an American standard heat pump package
Preventive maintenance heat check on an Amanda heat pump split systems
Doing an inspection on a heat pump system.
