I've always been pleased with James' service of my A/C. Since I purchased my new A/C unit he's been the one I've had here twice a year except one time. I always request him. This develops a relationship and I know he cares about me and what I need.
Overall Experience
Quality
Convenience
We have been a loyal customer of Autumn Air for a number of years. James Brewer has come to our home for the majority of that time. We have had exceptional service from James. We find James to be extremely knowledgeable and very courteous. He knows our HVAC system, and Autumn Air is one of the main reasons why it has lasted 25 plus years. Thank you.
Overall Experience
Quality
Convenience
Professional, knowledgeable, and personable. Would highly recommend.
Overall Experience
Quality
Convenience
James explained everything to me clearly and I didn't feel overwhelmed with all the details. See you in 6 six months!
Overall Experience
Quality
Convenience
Overall Experience
Quality
Convenience
James has serviced my air conditioning system several times. He has always been very friendly, professional, and polite. I greatly appreciate that the schedular is aware of my time constraints for appointments during the school year and accommodates accordingly.
Overall Experience
Quality
Convenience
James is curious, friendly, and honest, a true professional with pride in his craft. James went above and beyond to correct and fix the AC. My wife and I were amazed at how cooler is the air and smells clean. Thank you for all your hard work at 110°. Thanks
Overall Experience
Quality
Convenience
Have used Autumn Air for several years now and I have always been happy with the service.
Overall Experience
Quality
Convenience
The young man came over and started working even though I was late. Told me what was wrong and what was good. I asked him to work on it and he was quick and efficient.
Overall Experience
Quality
Convenience
My air went out on Tuesday at around 4 call your company and Kobe showed up about an hour later found the problem and showed up Wednesday morning first thing and now it is running quick reliable service I appreciate it very much
Overall Experience
Quality
Convenience
Maintenance on a Amanda package heat pump
Service call on a Carrier unit with a motor replacement.
Tune Up and Condenser coil clean on a Day & Night unit, and a ESD for compressor.
Preventative Maintenance Tune Up and Condenser Coil clean on a Goodman unit.
Tune up and condenser coil clean on a Trane unit. Compressor replaced and Evap coil clean.
Preventative Maintenance Tune Up and Condenser Coil Clean and 2lbs of R-410A Freon.
Pma tune up and coil clean on two Amana gas split
Tune up and coil clean on a split heat pump system
Tune up and coil clean on two rheem units
Tune up and coil clean on a split Lennox system
