I've been a long-time customer. Frank was trained by James Brewer (one of the experts at Autumn Air) and is highly knowledgeable. Great customer service by Frank and the schedulers at the office.
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I am glad I called Autumn Air for my AC need. They dispatched a tech out right away who was knowledgeable and explained the repair needed and what caused it.
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Taylor is always professional and knowledgeable. He takes the time to answer questions. Good job Taylor!
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The technician was very professional and helpful. Explained and suggested things I need to consider for the future that will improve the AC system.
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First time customer and was so happy at the short response time and pleasant repairman (Kolby). My unit was back up and running properly in short order!
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Overall Experience
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Autumn Air, by far, has been the best company we have had for our heating and a/c system. Everyone has been outstanding in customer service and in knowledge of maintenance/repairs.
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Overall Experience
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Convenience
We have had Autumn Air for over 10 years and have been completely satisfied with their service. They are prompt, thorough, and reasonable with service and price.
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The Service Techs were punctual, friendly, professional and performed the work at hand in a timely manner.
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Preventative maintenance tune up and condenser coil clean on 2 Aire Flo units.
Preventative maintenance tune up and condenser coil clean on a Day & Night unit.
Preventative maintenance and condenser coil clean on a Rheem unit.
Preventative maintenance tune up on a Amana unit.
Preventative maintenance tune up and condenser coil clean on a Trane unit.
Preventative maintenance tune up and condenser coil clean on a American Standard unit.
Service call on a unit 45/5 ESD for compressor replaced.
Preventative maintenance and condenser coil clean on two Goodman units.
Preventative maintenance tune up and condenser coil clean on a Goodman unit.
Preventative Maintenance Tune Up and Condenser coil clean on a Carrier unit.
Two preventative maintenance tune up and condenser coil cleans, 35/5 ESD, Insulation of suction lines.
Preventative maintenance tune up and condenser coil clean on a Rheem unit.