I called Autumn Air for AC tune up on a Saturday not realizing they are not open. Answering service received call, took info. Instantly received a call back from a tech to make sure there was no emergency (there wasn't). On Monday, called company back and made appointment for the same week. Jessie was on-time, very personable and professional. He introduced himself, told us what he was going to do and proceeded to do his job in a timely manner. He explained everything he had done. There were no problems, hidden charges or sales pressure. We trust Autumn Air with A/C service and are repeat customers for yearly maintenence check ups.. We hope if we require service again, we get Jessie!
