I spoke to Colby, and he said he would not be able to come out until the next day in the early am. This was inconvenient, but not unreasonable as I knew he had a backlog of customers. I hung up and he immediately called me back to say he would be here in 20 minutes. The repair took maybe 5 minutes, and the price I paid for what I received was more than fair. I have used Autumn Air in the past, and will continue to do so. Thank you again, Colby.
