I called for service because our A/C wasn't working after a lightning strike to our home. My call was answered immediately and I was offered a next day appointment. I hesitated to schedule because it was extremely hot out and my husband has MS and doesn't tolerate the heat well. When I explained the reason for my hesitation I was given a same day appointment. I received a call saying they were running a bit behind, which was nice. Rosario arrived when they said he would, he inspected the equipment, explained what he found and our options for repair. He was very detailed and informative.
We had a situation that could have been catastrophic for our home and family with a natural gas main line placed right through our sewer line. Black Diamond/Axberg employee was professional and used his equipment and good judgment to save not only our home but our lives.
Ryan was awesome and very knowledegable , Helpful and very efficent.
We discovered our air conditioner not working late in the evening on a 88 degree day. A service call at 11 PM was most welcomed and problem was quickly diagnosed and repairs made. We were very pleased with everything
Replaced evolution thermostat under warranty