Very pleased with Axberg they showed up early and solved the problem quickly. Our plumber Kevin was outstanding and answered all of my questions. Will use again.
I would like to thank Axberg for helping me out in an unexpected situation! Our water heater 'went out' during the holiday chaos that was ensuing in our house, and Axberg came to assess the situation. Kevin helped determine that it needed to be replaced, that it was under warranty and instructed me on next steps to take care of. I called the manufacturer, as he stated, and was told I needed to get the water heater to the place of purchase to have exchanged. (what?!) Kevin was great! He and his helper came to my house, disconnected my water heater, took it to the store for me, picked up the new one, and installed it for me no questions asked. They were both fantastic!! They even instructed me on anything I needed to know about the new water heater going forward. Thank you so much for taking care of my stressful situation!
Mark was informative and efficient, great job!!!!!!!!!
We discovered a leak in our furnace, which was only a year old, and got a quick response. After the initial service call we noticed the leak had not been remedied so called for another service call. Mark did an excellent job finding the source of the leak and remedying the problem. He fully explained the problem and was very professional and friendly.
We found our gas stove shutoff valve was leaking at 4pm on a Saturday. Called Axberg, and Jason arrived about 8:30pm(they were very busy that night). Within 30 minutes, he had replaced the bad valve, found out why one of our stove burners wouldn't ignite every time, and helped us get our recalcitrant furnace lit again. He was conscientious, polite, and didn't waste any time fixing our problem. For an overtime call, I felt the charges were reasonable. Would absolutely use Axberg again.
Ross came to our home to see about water leaking from our April Air humidifier. We decided to wait for the service since it wasn't an emergency. He didn't try to encourage us to do something that could wait. Thanks Ross!!!
As alway,we have had excellent service from Axberg. Today, we had two gentlemen from Axberg come out to check our furnace and do a tuneup. They were both very friendly, professional, and helpful. This type of excellent service is typical of all our dealings with Axberg. Appointments are always on time, which is something I can’t say about some other companies we have dealt with in the past
Greg was polite and efficient. I hope I get him whenever I need Axberg’s services!
Had an immediate need, since we had to turn off the water because of a bad leak. Axberg responded within hours and fixed the problem.