Found stat was set up for a Heat Pump on a Straight Cool system. NHP stat. I set stat up as Straight cool and tested heat strip. Has 5KW heat that is working properly. Note: System has a Bay Area sticker on it but has no history. This may be a error in service titan. Not sure After finding paperwork on system I found we had installed. Also that system had 10 KW Heater. Found blown Fuse Link. Replaced and tested system. System is now working properly. New Home Owners