Very skilled and very knowledgeable! All the staff was very friendly and up front about pricing. I was quoted 2,500 and 6,500 for an AC repair with other companies and Bay Area Air came out and PROPERLY diagnosed my issue and resolved it for $300!!! If you are looking for a dependable, and honest company, this is the one. I had my repair done yesterday and you would think I am on their staff with how much praise I give these fine people. I swear I was so happy that I have been telling everyone about them. This company represents the way everyone in this business ought to handle themselves. I am so happy that I had someone recommend them to me.