We are very happy with the service and repair Bay Area Air Conditioning provided for us. I was able to schedule an appointment online and shortly received a call back. Shane (service tech) arrived as promised and troubleshot our a/c. He made appropriate repairs and thoroughly inspected the unit for proper cooling function. Charges were fair and I am comforted to know I was not sold anything I didn't need. This is an honest and trustworthy company which employs true professionals.