Service call completed, upon arrival check system operations and found thermostat wired incorrectly , unit is a heat pump and was wired for a conventional straight cool system, rewiring and change the thermostat operating system, during diagnostic found the condenser coil extremely impacted , coils in that condition can is causing the system head pressure to over heat the compressor, unit is way past the life expectancy, property was abandoned according to the office administrator, at this moment system is cooling but not work properly with the heat of the summer, send system replacement quote on the email on file , call office to schedule a system replacement