Customer had warranty on faucet. they had the manufacturer send them what they thought were the pieces that were leaking from the spray hose. once I got to the house I grabbed the sprayer and realized that the pieces that they had got from the manufacture were not the pieces that Were needed. I advised about what pieces needed to be ordered. And we talked about doing the basket strainer while I was there. I took a partial payment and they will call as soon as they have the part. I came back to the house and was able to make the adjustments needed to fix the sprayer, the diverter and the basket strainer.