My water heater sprang a leak and I didn't notice it until late Friday afternoon. Called Black Diamond and Jorge was at my door in less than 1 1/2 hrs. He had everything on his truck it took to replace my gas water heater. Efficient, friendly service, if a little pricey. $1400 "out the door". Ouch! Good quick service. Showed up when they said they would. Job was well done. No complaints. I'll call them again.