Just cannot say Thank-you enough after my recent first encounter wth you folks. Our furnace went out... of course, at 10:00 PM last Thursday, the coldest day of the year. I desperately called 4 other well-known companies. Two never even answered the phone and the other two said they could be out by 1:00 Friday afternoon! You folks answered almost immediately, and Pat, who was just wonderful, said "Sure, no problem, we can have someone out there within a couple of hours...Just put on another sweater, grab a blanket and we'll have you up and running tonight"...Unbelievable!.. Exactly the words I wanted to hear. Furthermore, Jason, the technician was terrific. He showed up before midnight, was very friendly, helpful, got to work immediately, diagnosed the problem, and, indeed, had us up and running in about an hour... Unbelievable! I would not hesitate for a moment to recommend you folks. Just cannot say Thank-you enough.