N967 Quality Drive
Greenville, WI 54942
920-750-7138

Local Reviews
for kaukauna, wi

Rated 4.8 out of 5 stars based on 64 customer reviews

Great service, great communication

Excellent!!!!

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Great service

Tec explained the word he did and answer all my questions very well

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Very through furnace inspection

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Great service

Great service, excellent technician.

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AC check-up/repair, furnace Installation, and final check-out

The service started a couple of weeks ago and ultimately we have a working AC system and a new furnace; we are very pleased. The service, scheduling, promptness, courtesy, and workmanship have been excellent. We'd like to thank Anthony, Dan and Dan, Craig and Craig, Kory, Scott, and Tim. Let's not forget McKenzie and Andy with the scheduling and follow-up. Thanks again.

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Furnace Installation and Check-out

The Craig and Craig team worked very well; installation went well. Thermostat and furnace details/operation were explained carefully and thoroughly. Great workmanship. Arranged for chimney liner (for gas water heater) to be installed at a later date.

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AC Repair and Check-out

Hunter is prompt, courteous, and thorough. He answered all my questions and taught me a thing or two. The new fan checked out perfectly. He explained all the differences and answered questions about the service. Good man! It is an expensive motor, but it is absolutely necessary; I have no complaints.

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AC&H Seasonal Checkup

On time. Very thorough. Very competent. Results of inspection and service were explained in easy to understand terms. All inquiries were handled in a professional manner--professional!

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Hunter was great!

Black-Haak has been nothing but amazing. From their service people to their office people, just kind and true professionalism. I highly recommend Black-Haak

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Job Locations
for kaukauna, wi

Hunter D.

Hunter D. Job Checkin

Came out to check the fireplace. The pilot wouldn’t light at all. There was a spark at the pilot assembly, but that was it. Power was coming to the gas valve. I couldn’t smell any gas while trying to light the pilot either. Customers said this has been an on going issue. They were having issues with the flame being very low and then going out. Gas valve is bad and needs to be replaced. We will call to quote and schedule a return.


Gary  P.

Gary P. Job Checkin

Removed and cleaned and reinstalled flame sensor Removed and cleaned and reinstalled gas burners Checked gas outlet pressure Checked igniter Checked filter and replaced Inspected and tested inducer motor and blower motor Checked your condensate drain trap Furnace working well at this time Checked humidifier and replaced water panel Tune ups maintain warranty


Hunter D.

Hunter D. Job Checkin

Performed the level 2 unit heater cleaning. I cleaned the pilot and burners. I wiped away dust. Inspected the heat exchanger for cracks and didn’t find any. Combustion readings were normal. No CO detected in the air. Heat rise was 59°. I did a gas leak search and didn’t find anything. No smell of gas either. Unit is heating properly.


Kody W.

Kody W. Job Checkin

No heat the thermostat and zone board were blank. I checked the furnace. I found the interlock switch had failed and wasn’t sending power to the circuit board. I bypassed the interlock switch. The furnace is heating now. We will order the switch and come back to replace it.


Gary  P.

Gary P. Job Checkin

Removed and cleaned and reinstalled flame sensor Removed and cleaned and reinstalled gas burners Checked gas outlet pressure Checked igniter Checked filter Inspected and tested inducer motor and blower motor Checked your condensate drain trap Furnace working well at this time Tune ups maintain warranty


Anthony N.

Anthony N. Job Checkin

Performed a preferred customer furnace cleaning. Cleaned the burners and the flame sensor. Checked the furnace heat exchanger. Wiped down the inside of the furnace. Checked the electrical. Cycled the furnace and performed a furnace combustion test. No issues with the furnace at this time.


Gary  P.

Gary P. Job Checkin

No heat Inducer motor seized replaced motor Preformed C&t furnace Removed and cleaned and reinstalled flame sensor Removed and cleaned and reinstalled gas burners Checked gas outlet pressure Checked igniter Checked filter Inspected and tested inducer motor and blower motor Checked your condensate drain trap Furnace working well at this time


Gary  P.

Gary P. Job Checkin

Propane Furnace 1 1998 Completed tune up and clean System has 2006 heat exchanger Inducer motor hits max amp on start up Recommend replacement inducer. Furnace 2 1998 Comfortmaker mn: ntg9075fgaz. Sn: L982750620 Customer complaint was that the furnace would shutdown: Photos are of rogue flame in burner box. The gas burners are disintegrating and flame is hitting the burner box, excessive burning on instead of chamber. Inducer motor is running past max capacity, will fail soon System is unsafe to run as is as carbon monoxide risk is high Recommended parts need to be replaced: Gas burners Metal shield in burner box Burner box Rollback limit switch (weak from extended use) Also Inducer motor C&t was not preformed on furnace 2 Dan Fox to do second opinion. I have done a show and tell with mrs homeowner through issues No money taken by Gary.


Anthony N.

Anthony N. Job Checkin

Performed a preferred customer furnace cleaning. Cleaned the burners and the flame sensor. Checked the furnace heat exchanger. Wiped down the inside of the furnace. Checked the electrical. Cycled the furnace and performed a furnace combustion test. No issues with the furnace at this time.


Hunter D.

Hunter D. Job Checkin

Performed the level 2 furnace and fireplace cleanings. Furnace: Burners and flame sensor are clean. Heat exchanger is rusty, however, no cracks located at this time. Excessive air levels were a little high, but, nothing at a concerning level currently. No CO detected in the air. Drain is clear. Heat rise was 43°. Unit is heating properly. I recommended us returning annually to monitor the heat exchanger. Fireplace: I wiped down the upper and lower compartments for dust. Cleaned the pilot. Inspected the logs, they’re good. Cleaned the glass. Cycled the fireplace. Unit is heating properly.


Hunter D.

Hunter D. Job Checkin

Performed the level 2 furnace cleaning. Upon inspection, I found a crack in the center cell of the heat exchanger. For safety reasons, I had to shut down thee furnace. I took pictures and measurements. Dan Fox will be calling with options this evening.


Dan E.

Dan E. Job Checkin

Furnace clean and tune . Cycled system. Checked heat exchanger. Found all chambers with heavy rust and corrosion. No visible cracks found with camera. Checked, removed, and cleaned burners. All burners are rusted and damaged. Checked and cleaned flame rod/igniter. Igniter tested low and is very worn. Both the flame rod and the igniter are in need of replacement. Checked electrical connections and clamps. Tighter all. Cleared drain line. Found beatings are worn in Ventor motor. This is causing grinding and noise. This will cause motor to seize at any time. Preformed combustion test and found normal levels in exhaust. No CO found in airstream. Average life expectancy for this unit is 14 years. This system is 20 years old and in poor condition. System is operating safety at this time, but future failure is expected. Replaced ignition system and cleaned fireplace. Cycled system and fireplace operating normal at this time. Job complete.


Hunter D.

Hunter D. Job Checkin

Came out to investigate a clunking noise and a possible no heat. When I arrived, the house was holding at 60° which is where Deb had it set to. There were no fault codes and the furnace started up just fine. I cycled the furnace four times all together and never had a clunk noise take place. I called Deb and let her know to keep monitoring the situation and to call us back if it continues or gets worse.


Hunter D.

Hunter D. Job Checkin

Came out to investigate a no heat. The furnace tried to kick in but immediately went out on a pressure code, venter motor wouldn’t even start. I cleared all drains and hoses. Checked venting and had no obstruction. Ohmed the motor and it was fine. Checked voltage from the board to the motor and found that there was no power coming from the board. The main furnace board is bad and needs to be replaced. We will call on Monday to quote.


Erika  J.

Erika J. Job Checkin

Removed and cleaned and reinstalled flame sensor Removed and cleaned and reinstalled gas burners Checked gas outlet pressure Checked igniter Checked filter Inspected and tested inducer motor and blower motor Checked your condensate drain trap Furnace working well at this time. Please renew tuneups to maintain your warranty