Repair Returned and replaced capacitors for both units, under manufacturer warranty. Checked units for proper operations (downstairs was calling on arrival/upstairs no call engaged contactor manually). Our Comfort Club is $13.95 per unit Benefits: Guaranteed service within 24hrs Discounted Service Charge $49 (Regular $98 afterhours $148) 20% discount on repairs Semi- Annual HVAC System Tune Ups (2 per year Cooling/Heating) All authorizations, payments and permissions were given via phone by Mr. Baker.