The team at Bradbury were wonderful. We had a strong odor coming from our hot water and they were available the next day. They arrived on time, quickly diagnosed the problem and were quick to get it addressed. We will definitely use them again in the future.
Pleasant, efficient, quick
Nic Muse & Jayden were a positive early morning experience with their lovely smiles and greeting as I opened the door. I did appreciate being notified they would be there shortly so I knew who to open the door to. They treated my home with respect, footies, and asked for clarification where everything was located. Nic explained what they were going to do and then review with me when they were finished. Nic had called on my house before so it was really important we had already developed a trust of opinion. He explained everything, answered my questions and it was easy for me to make my own decision as I booked further services without any hesitation or regrets. -I like having the same technician return as a customer relationship has been developed. -Because of that it increases brand/company loyalty. -Nic is a role model of customer service. -if I can always have Nic as my tech sign me up. Thank-you Nic & Jayden for starting my day off with a positive experience.
Punctual, professional, and compassionate. Overall great customer service and Shane was the plumber and he was amazing!
Nic and Jaden were prompt, courteous, professional and fixed my two plumbing problems very quickly. I will request them again for any future issues.
Bradbury Bros. Came out today and did three jobs for us. They were timely, did great job and very nice and on time! We stick with them for all of our heating, air and now plumbing issues!!
Ernest took care of the situation. You could tell he new what he was doing. Very professional. Thanks
Customer stated that water was leaking from register in upstairs stairwell. On arrival saw register that was leaking water, went to attic and check for leaking pipes and none found, no water was in drain pan, and drain lines ran in the opposite direction. Removed register and found drywall had a gap on side of register box in attic about 2 feet away from cut in. Showed customer findings and suggested customer contact a contractor to fix drywall that would make register box flush and remove gap. Will have office make referral for contractor to make bid for repairs. Customer did also join comfort club as well.
Diagnostic System: American standard Refrigerant Type R22 Metering Device-TXV Outdoor Entering Air Temperature 80 Notes: Customer stated that upstairs unit is not cooling properly. On arrival checked in attic for float switches and none found in operation. Went to condenser and found it not working with call for cool. Checked capacitor and condenser fan motor and both are within factory specs. Checked voltage to system and found no voltage present, went to breaker box and found breaker was tripped. Reset breaker and condenser was operational, system ran long enough for me to check compressor amps and compressor has 12.9 amps of 22 manufacturer rated. System stayed on for a few minutes then breaker tripped again. Removed disconnect, reset breaker then removed compressor terminals from contactor, system stayed running for ten minutes, removed disconnect again reattached compressor terminals and system was operational for about 5 mins. Informed customerâ€™s sister Amy that it seems tha
AC Diagnostic System: upstairs Refrigerant Type R22/R410A- R410A Metering Device-Fixed Orifice/TXV- TXV SP/HP- 138.7/293.1 SLT/LLT- 82.5/90.2 VSAT/LSAT- 48.8/94 SH/SC- 34.2/3.6 Outdoor Entering Air Temperature- 78 Notes: Arrived to customers home for water coming out of the emergency line outside. Found the primary drain line for the upstairs system clogged. The primary line terminates at the sink in the laundry room. Customer has signed up for a comfort club membership for both systems and approved installing a blow out valve and clearing the drain line in question. After clearing the drain line I checked refrigerant pressures and noticed that the superheat for the system is unusually high. Found that the 1â€ filter that services this area of the home is very dirty. I made the customer aware of it and he will be replacing it himself. System is operational at this time. . . . . .
Heat Tune-up System: right side Combustible Gas Leak Detection Pipe and fittings leak-free: yes Valves and orifices leak-free: yes Carbon Monoxide Testing Walk-around CO: pass 0 /ppm Airside CO: pass 0 /return ppm 0 supply ppm Flue gas carbon monoxide: pass 25 /ppm Ignition and Combustion Delayed ignition: no Flame disturbance: no Flame discoloration: no Motor Amperages and Capacitors Blower motor FLA: 3.2 Induced draft/combustion blower motor FLA: .5 Capacitor(s): pass 5 /mfd Temperature Rise Rated: 1st 20-50 Actual: 1st 41 Static Pressures Blower speed/cfm: RP .23 /FS .18 /SP .13 TESP: .41 Safety Controls Primary limit test: pass Filter sizes: 20x25x1 Changed filters: yes customer provided Notes: ________________________________________ Next Scheduled Tune Up date: Heat Tune-up System: left side Combustible Gas Leak Detection Pipe and fittings leak-free: yes Valves and orifices leak-free: yes Carbon Monoxide Testin
Customer had us out today to take a look at a no hot water issue. We found the gas shut off to the heater at the valve for some unknown reason. We turned the gas back on and relit heater with no issues. We are scheduled for the ac tech to come out on Tuesday to address water in the ac pan for one of the units, recommended ac tech come out to ensure there is nothing else wrong with the unit.
Customer had us out today to inspect a clogged dishwasher. We inspected all the drainage for said washer and everything was clear. We advised customer to call appliance guy to inspect washer.
System: Carrier Approx Age of System: 7 Combustible Gas Leak Detection Pipe and fittings leak-free: yes Valves and orifices leak-free: yes Carbon Monoxide Testing Walk-around CO: pass 0 /ppm Airside CO: pass 0 /return ppm 0 supply ppm Flue gas CO: pass 25 /ppm Ignition and Combustion Delayed ignition: no Flame disturbance: no Flame discoloration: no Motor Amperages and Capacitors Blower motor FLA: 5 Induced draft/combustion blower motor FLA: 1.3 Capacitor(s): pass or fail/mfd N/A Temperature Rise Rated: 1st 30-60 Actual: 1st 47 Static Pressures Blower speed/cfm: RP .34 /FS .39 /SP .12 TESP: .73 Safety Controls Primary limit test: pass Filter sizes: (2)20x25x1. 12x12x1 Changed filters: no customer will change Scheduled next tune up date: Notes: system was operational upon arrival. Performed tune up and found that customer does not have any kind of overflow protection highly recommend installing so home can be protected from any water damage to the
Customer had us out today to inspect a gurgling sink. We found the cause to be a clogged ac condesate line as the condesate line tied into the drainage for the sink. We installed a blow out valve on the condesate line and blew the line clear. We then tested drainage on the sink and everything was working great. Gurgling noise persisted. Talked with master plumber and ac tech that was here and we agreed that another vent stack needed to be installed on the ac condesate line to eradicate issue.
System: Unit #5, Front Office (carrier 3 ton) Approx Age of System: 15 years Motor Amperages and Capacitors Blower motor FLA: 1.28 Heat Kit- 16.68 Capacitor(s): pass /mfd Temperature Rise: 68 Static Pressures Blower speed/cfm: RP 0.48 /SP 0.08 TESP: Safety Controls Primary limit test: pass Filter sizes: 20x20 Changed filters: yes, customer provided Notes: ________________________________________ System: Unit #1 Approx Age of System: 15 years Motor Amperages and Capacitors Blower motor FLA: Heat Kit- 18 Temperature Rise: 21 Static Pressures Blower speed/cfm: RP 0.48 /SP 0.45 TESP: 0.93 Safety Controls Primary limit test: pass Filter sizes: 20x20 Changed filters: yes, customer provided Belt size: A39 Notes: I would look at changing the belt to the fan motor. ________________________________________ System: Unit #2 Approx Age of System: 12 years Motor Amperages and Capacitors Blower motor FLA: 1.3 Heat Kit- 18 Capacitor(s): fail /mfd rated 10 actua
System analysis x1 At arrival i turned on the heating and the board read pressure switch was stuck open. Checked and found the Inducer port was clogged, used thermostat wire to unclog and then tested system. System is now fully functional.
Reroute 4 1/2 copper water lines back into the wall as the fur down is being removed. Reroute washing machine vent and tie in ac drain line correctly in the wall as well. Estimates to replace main water shutoff valve at the house. Notice water filter in garage leaking. Took apart and vasoline the oring and it no longer appears to be dripping.
Customer had us out today to look at a faucet that wasnâ€™t getting hot water. She was told that the stem was frozen by a previous plumber. After getting the old hardware removed I started to install the customer supplied parts and realized that they werenâ€™t compatible. The proper parts will have to be ordered and installed on a follow up visit. ***I have the old parts on my truck so they can be ordered.
Customer had us out today to diagnose a water heater issue. The pilot light will not stay lit indicating a bad gas control valve. We also noticed the gas control valve is a Honeywell which have had numerous issues in the past. We are ordering the new gas control valve with the mechanical equivalent under warrenty through Rheem and once the part arrives to customer we will come make the replacement.
Screw had came loose in the handle. We took it apart, found the screw, and reinstalled it. After we checked for leaks functionality.
Customer called about the tankless on the left throwing a code 11. Rinnai, so we took off the door and watched to see if it was trying to flame up. Nothing.... usually this is consistent of the ignitor or the pc board so we are ordering both and will also clean out the burner assembly and change these parts when we return. Please confirm pricing with customer before ordering.