Customer stated that he feels like unit is not cooling well. Checked pressures and pressures were at R22 78/179 57/96 43/110 8/11 Outside 100 Temp split 17 Mechanically the unit is operational but at 20 years old the efficiency is lost ductwork is on the floor bunched up together and the units are taking longer to reach set point. Recommended comfort advisor to get ride of this unit with a better unit with higher efficiency and customer agreed saying it’s time now scheduled skylar Monday 9-10 to come out