Upon arrival customer we stated main unit (zoned). Outdoor unit compressor wasn’t on but fan was on. Checked capacitor found 70/7.5. Found capacitor rating 10/3. Capacitor is no longer operational on compressor side. Informed customer and he stated he will replace capacitor himself. Couldn’t check refrigerant pressures due to unit not being operational. Customer didn’t want for me to check indoor unit. Recommended turbo200x and membership customer declined. He stated he does his own maintenance, customer is aware any other issues may appear.