The Moen Posi-Temp 1222 cartridge cost $39.00 at Home Depot...$38.95 at Amazon. The problem I had wiith the handle not shutting off the water at the bathtub faucet required a new cartridge. This Moen faucet was less than two years old. Mr. Ford your technician/plumber was very nice. Your business should not be called Budget Plumbing. I have owned five properties...I never experienced a handle not shutting off the water. I watched the work which was done...it is a 30 minute job...possibly less. So $69 to step in the door and diagnose the problem fine. The part cost $39 online...so I understand your company charging $60 as mark-up for the part. My bill was 319.00! Your charge to me to replace the cartridge and conduct a 5 minute water pressure check was $190! Watch the Moen Youtube video on replacing the cartridge...20 minute job. I feel the charge should have been $200 at most. It ended up being a ridiculous total fee...pure money-grab. I would never recommend your business to anyone who needs emergency plumbing service.