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Jeff took his time to analyze the problem, which usually is not easily described accurately by us, the users. Anyway, he found the source of the problem (valve pressure) and fixed it. The installation went smoothly and fine. He also was cordial and cleaned up after finishing his work.
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Our serviceman yesterday quickly diagnosed the problem and ordered the parts. Today, a follow up serviceman came and rapidly replaced the broken part of our furnace. The furnace is now much quieter.
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Besides Lacy, everyone else I spoke with were nice and helpful. Lacy was extremely rude and clearly does not care about providing good customer service. The tech that gave to do the install was great
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Technician came out promptly on a late day call, which was a big relief.
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A little bump on the road as the technician that was scheduled to check my water heater was sent to the wrong address. So after waiting all day, they finally sent another technician out; glad it was Ross, he made the whole bad experience better; he is definitely an asset to your company. I am giving one below average rating only because of the inconvenience I had with the first technician that never showed up. This has nothing to do with Ross's great service.
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plumbing installation, Install whole house hammer arrestor
plumbing installation, faucet repair, Installed new kitchen faucet
plumbing repair, Replaced garbage disposal
plumbing repair, Replaced master shower valve
plumbing repair, Replace cartridge in shower valve hall bath 2nd floor
plumbing repair, Cleared tub drain second floor hall
Air handler repair. Trane. Ran new 3/4” pvc drain line for humidifier and evaporator. Installed add a line for humidifier water supply
Air handler repair. Trane. Ran new 3/4” pvc drain line for humidifier and evaporator. Installed add a line for humidifier water supply
plumbing repair, Sump pump replacement
plumbing repair, Replace basket strainer kitchen
Air conditioner repair. Lennox. Found evaporator coil for 102nd floor system leaking
Air conditioner repair. Lennox. Found system low on R22 freon and evaporator coil leaking.
