Mario and his partner not only showed up on time, but much to my surprise, they showed up on a day where it absolutely poured rain just about every minute they were here. These two men got after their work as if the sun were shining on a typical Carolina day. To say I was impressed wouldn’t do justice to the job they actually did. Not only did they work under literal Tropical Storm conditions, Mario made certain I understood everything about my newly installed Generac and patiently walked me through with his answers for any question I did happen to come up with. In a day where we hear an awful lot about the fall of customer service I’m hear to tell you these two men assured me it’s still alive and well at Carolina Heat Service. Hats off to you guys Mario and I hope you’ve finally dried out. Thanks for your work ethic today, Fieldin Culbreth.
