Incredible Experience

Travis from Dacula, GA

Kevin was amazing! He is a true testament of Casteel's motto "We take amazing care of you" I was very concerned when I found out that Casteel no longer sells the Noritz unit and that it may not be fixable. Kevin immediately reached out to his manager and discussed what options were available. After a short phone call they decided to replace my Noritz with the Navian. This was exactly the customer service I have come to love and expect from the Casteel family. Thank you again, for proving the you do take Amazing Care of your customers.

Excellent service

Joan from Dacula, GA

My Hot water heater was replaced this morning in less than 3 hours. The technicians were friendly, competent, and very attentive to detail. I am so pleased that I called Casteel.

Quick and personable

Laura from Dacula, GA

I really appreciate that our plumber remembers us and is very friendly even with our kids and our dog. He is quick and efficient and always keeps us smiling even when our pipes are leaking and the day isn't going too well.

Great Service

Ryan from Dacula, GA

Richard

Richard from Dacula, GA

Very helpful in explaining problem and what needed to be done to correct.

Excellent customer service

Hamilton Mill from Dacula, GA

Arrived on time, very professional, excellent service

Timothy

Timothy from Dacula, GA

I had to wait an entire week for thrm to come.

Awful experience

Amy from Dacula, GA

On time, knowledgeable, courteous, efficient

William from Dacula, GA

Great experience with Scott. Will ask for him again. Price for air cleaner filters is too high, more than double for the same filter purchased online.

Very professional

John from Dacula, GA

Answered my questions and explained everything in detail.

Excellent installation of replacement units!

Mobley from Dacula, GA

Professional Service

Andrea from Dacula, GA

Chris was very respectful from the time he entered with shoes covered until he left- nothing but courteous service. He alerted me to what he was doing and showed an invoice before he started to make sure I was in agreement with what was to be done. I would definitely call Casteel again.

Excellent Service!!

Ronald from Dacula, GA

Heating check up

Doug from Dacula, GA

It went fine

Nice guy

Kimberly from Dacula, GA