Technician Jay displayed outstanding knowledge and was both thorough and efficient in his review of the damage we incurred at our residence resulting from a lightning strike. Jay's customer service skills or second to none and he conveyed the technical issues it away to us giving us a strong grasp of the problems and resolves suggested. Technician Jay Was prompt, efficient and friendly making a unpleasant situation more than tolerable. Clearly Jay represents what Casteel advertises… He took amazing care of us today
