My wife and I noticed lights flickering throughout our home over the past 4-5 days. Called Casteel as we use them for HVAC and plumbing and they came out to take a look. As a result, they found and pointed out some fairly concerning issues with my home's electrical system that needed to be rectified. The replaced outside box and inside panel which were visibly burned when the covers were removed. They also installed a new whole house surge protector that I have been wanting to do for some time. They took care of calling the power company and coordinated the power being turned off at the street. After a few hours, we had power again and I will certainly sleep better knowing we are good to go with our main power into and throughout the house. Jay was very friendly and responsive to all my questions. While this was an unexpected expense for sure, I think it is essentially an investment in my home. Hopefully all is well down the road with these repairs
