First, thank you to the patient dispatcher on duty so late the night I called and for working with her supervisor to find someone (Kevin) to come out on such a wretched, cold, rainy night. As soon as Kevin saw the photo I sent of the disconnected gas furnace vent, he recognized the danger we were in and quickly gave us a call that he was on the way. Kevin went above and beyond to ensure we were safe from a potentially deadly carbon monoxide leak.
