I would like to thank Stefano for successfully troubleshooting our hybrid Boiler/Mini-Splits Heating and Cooling system. Central Cooling & Heating installed the Mitsubishi mini-splits, and while they have been working well for heating over the last 2 months, they have not been playing well with our existing ecobee controlled boiler system even though the Flair-Pucks were supposed to make that integration straightforward. Stefano stopped by this afternoon, worked with the Flair service and engineering department to get the system working correctly so that the Flair-Pucks switched heating from the mini-splits to the boiler based on the outside temperature falling below a trigger level. The problem in the end was with the Flair back end but it took his persistence to get it all sorted correctly. It now works as expected.
