Professional, through, friendly, knowledgeable, communicated with me throughout the process of inspecting and installing
Very timely, thorough with explanations and covers options where applicable.
Very happy to see Jorge after two days of no air
This survey is for our 2nd appointment with Jorge.
Found 4 leaks at home, 3 in main level shower and 1 in upstairs shower. We repaired 3 in main floor shower and did not have the parts necessary to repair the one upstairs due to shortage of plumbing fittings. We capped that leak so customer could have water throughout the rest of the home. Returned on March 1st and repaired upstairs bathroom. There are no leaks and water is flowing freely, however water is only lukewarm at shower upstairs, we will have a chrome master plumber come out and look into this issue.
19 seer, complete variable speed air handler with 65 stages. Elite series. 10 parts and 10 years labor.
Replace rpz for chiller make up water
Replace 2 1/2" copper piping outside to chiller. Replace 4 butterfly valves, flanges, insulation and aluminum jacket.
I found valve and hose that supply washer fill station had ruptured due to being frozen. I replaced valve and hose and tested. This location would like a quote on a valve 8n the basement that is leaking as well. Chrome will provide an estimate on replacing said valve. Leaking valve is included in the pictures on invoice.
I found 3 leaks in the water l8ne for the washer fill. I was able to repair all 3 leaks and test, there are no more leaks at this time.
Completed system diagnostic and estimate. Talked with Miss Pace about converting her electric heat to a new heat pump with the new encore rebates. Attached are estimates.
Found leak to be coming from wall in behind tile. Acess exteriir wall behind shower to garage apartment. Repaired copoer water lines hot and cold to shower.
Found and repaired leaks in crawlspace, leaks were caused by freezing of pies, which caused them to burst.
Repaired 3 copper water line burst in main water line above laundry.
Completed one system fall matience. Unit is straight electric heat. Unit is 10 years old and is working at this time, although customer should start considering saving for a new unit. Changing this unit to a heat pump will save on the electric bill substantially. Pictures stretched.
Dispatched to unit not heating again. I was here Friday. On both occasions the furnace hasn't failed for me when I have it a call for heat. Customer stated that she felt cool air coming out of the supply. She did have the fan setting set to on. I explained how the fan setting worked and the fan would run regardless if it was heating or not. Thermostat was also off when I arrived.
Dispatched to unit not heating. Upon arrival thermostats was set to off and fan was on. After I turned on the heat unit fired right up and was heating. Customer stated it was working intermediately, it would ignite for about 20 seconds and then go out. I cleaned flame sensor as a precaution and unit is running fine.
Completed one system diagnostic. Gas valve had failed on furnace and wasn't letting gas in. Customer is going to get fixed with home warranty