Professional, through, friendly, knowledgeable, communicated with me throughout the process of inspecting and installing
Very timely, thorough with explanations and covers options where applicable.
Very happy to see Jorge after two days of no air
This survey is for our 2nd appointment with Jorge.
They quickly diagnosed the problem and ordered the needed part immediately.
Jorge was polite and professional and they gave me prompt service with a smile.
Completed one system diagnostic. Gas valve had failed on furnace and wasn't letting gas in. Customer is going to get fixed with home warranty
Comperable Furnace replacement.
Customer has replaced gas valve and saw that the blower motor wasn't running immediately. I ran through system and explained that there was a delay on the blower motor. Unit is operating properly upon departure.
Completed estimate on heating garage. The only practical solution that wouldn't cause air flow issues in the house and the space to be heated properly is a mini split system estimate attached.
Performed heat check on heat pump/air handler. Also changed 20x25x4 filter. Unit is in very good shape and working properly.
Performed heat check, also looked at insulation in attic and gave estimate. Will talk with Aaron about giving discount on insulation.
Completed 2 system fall matience. Both units are 21 years of age. Both units blower motor, inducer draft motor and boards are showing signs of failure. Also ducts aren't sealed with mastic at all. I advised customers to be ready to replace system when a major repair arrives.
Conpleted 2 system fall matience on over head units. Checked amperages of heat strips, capacitors, and blower amperages. Both units are working properly at this time.
Completed 1 system fall matience, left estimate for new kitchen faucet and UV light for air purification. Furnace was operating properly through inspection.
Signed up for 2 system chrome club monthly. Changed blower motor capacitor in smaller unit. And install 2 client provided nest thermostats. As well as 2 system tune up special.
Completed one system fall matience. Units amperages, heating elements, safety switches, and blower motor was checked. Unit was working properly at this time. I left an estimate for insulation. Pictures and estimate attached. Also phone number is system is wrong. Correct number starts with 214
Performed heat check on furnace, unit has some noted water damage, but is working properly.
Dispatch and minor wiring repair. Upon arrival Master bedroom unit wasn't heating.it would ignite and within a few moments unit would shut off. Upon diagnostic blower motor was wired wrong by another person/company. After rewiring blower motor furnace is heating properly. Left estimates for new fall special 2 ton single stage furnace and chrome club membership.
Performed heat check on both heating systems. Tested components of heating systems, both units are working properly at this time. I've included recommendations for when technician comes out in spring to do ac checks.
Performed tune ups on 2 systems. All are operating properly