Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Nick was very friendly, informative, courteous and professional throughout the troubleshooting and checkout and maintenance of our system. It was a pleasure to deal with him!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Completed installation of whole home air purification system through UV light purification. This will keep Miss. Lily’s home free of airborne bacteria, viruses, and allergens.
Found hot and cold water lines in wall in upstairs bath ffrozen and burst. Replaird both hot and cold water lines
I found unit operating in heat pump mode, weather is too cold for heat pump so I turned on heat strips... emergency heat. Unit is working properly
Completed one system matience on downstairs system ( heat pump) filter needs to be changed 16x25x4, I checked refrigerant pressures, ampersges, safetyand operationof heat pump. Cuatomer hasn't been satisfied with our service starting at instalation of units. Customer stated that there were problems after installation and problems ever since with the units. She is considerably going with another matience company.
Reviewed options given previously. Also added a 2 stage system option with insensitive like topping off insulation and UV light.
Completed one system fall matience. Unit was cleaned and tested for operation and safety. Unit passed inspection with no concerns for safety for failure. Pictures attached
Completed complete home plumbing inspection. Home is 3 years old and all plumbing is like new with normal signs of ware and tear. Thankless water heater was tested is is working properly. Pictures attached
Completed one system fall matience. Furnace has several parts failing that needs repair. I recommend system replacement, and replacement of the water heater as well. Estimates and pictures attached
Completed one system fall heating and air conditioning maintenance service. HVAC unit is heating properly at this time. Recommend more insulation currently 13 inches, 16-18 recommend for optimum energy efficiency and savings. Quoted 12000 for insulation
HVAC service. Completed furnace system heat check. Found inducer over amping (2.2+ and only rated for 1.4A) Heating system under parts warranty only. Need part ordered and scheduled to return to complete work. Returned with new induced draft assembly. Replaced and tested and is working properly
Completed a one system fall maintenance. Blower is running at 1.8A at 100% speed. All 20KW heat strips working properly at this time. System had fault due to home having loss of power. Found systems evaporator coil heavily rusted (see attached photos) and blower wheel needs to be cleaned as well. System is running properly at this time. Customer doesn’t want to do anything about blower wheel or evaporator coil at this time.
replaced drain pan with a 72" pan to fit unit no charge