Came out today to inspect a sub pump not operating properly. Upon arrival found the sub pump over filled. Upon inspection I found that the secondary pump had become detached. I also found the main pump not operating. I checked the outlet that the pump is plugged into and I am getting a reading of 120v. The backup battery and charger are both in good condition. Backup battery has a reading of 13.67. There is a mechanical fault in the main pump. I presented the homeowner with several solutions. The homeowner decided to go with the economy option. This system has 1 1/2 inch pvc off the top of the pump and gets reduced down to 1 1/4 pvc. See photos. PA went and picked up the parts needed and met me on site with a new pump. PA and I removed the existing sump pump and installed a new one. Made all the proper wire connections. Tested the system to ensure proper operation. The system is operating properly at this time. Chud club membership will cove the diagnostics for today.