Came out today for a system condensation issue. Upon inspection I found that the Trane system has a gravity drain that runs through the wall and out to the condenser. The condenser is sitting on a slab of concrete that is not level. This is causing the condensation to run back to the house and rott the wood. See photos. I was able to place a small piece of vinyl tubing into the condensation drain to re direct the water as a temporary solution. I will get with PA and figure out a plan to permanently address this issue. Also the system should have an ez trap installed as a form of water protection. No charge the system was installed in March of this year.