Service Tech was very kind and took aduquite time to explaine the process as he worked to resolve the HVAC issue. I truly appreciate the ability to learn from experts. The call service also managed messages promptly and kept me well informed which enabled me to balance my work schedule with appointment time. Very pleased with the overall customer service level and decided to purchase the annual maitnace plan as a result. Keep up the great work and I look forward to having CJS back out in the fall to service HVAC before winter. Thanks, Drew Mackert
Response from CJS Heating and Air:
Drew - Thank you for choosing CJS to service your home and your family, as well as taking the time out of your day to let us know how everything went! We fully appreciate the positive review and hearing how our technician performed! We always enjoy hearing how our technicians inform our clients on the process, what is being done and also answering any questions asked! Please do not hesitate to contact our offices if you need anything in the future! Warmest Regards, from your friends at CJS!
