Bill was honest and straightforward. He was very personable and friendly. He provided his opinion along with alternate options regarding our entire system with no pressure. I highly recommend their services.
Response from CJS Heating and Air:
Bill - Thank you for taking the time to let us know how your recent appointment with Jeff went! We are very happy to hear that you had a 5 star experience Thank you for choosing CJS as your HVAC team! We look forward to servicing you in the future! Warmly, CJS Heating & Air
Dan was awesome. Knew his business, gave solid advice, and did great work. The scheduling process was frustrating. I called and asked to join your hero’s program (though I do not use that term to refer to myself, ever) and said I have an issue with my outside unit. I was told the next available appt was 5/8 at 10 am. I asked for the next 8am opening so that I could miss as little work as possible, 5/9 at 8. Then on 5/8 I got a call asking me to reschedule because they were repairing someone else on 5/9. I had been without ac as well for a week while I waited. Not sure why our inconvenience was more acceptable than someone else’s (unless it was a hospital or other critical service). I was moved to 10 am instead. Which I could have had the day before. Just seemed like we were an afterthought to the office. Since no one seemed to remember that our system wasn’t working properly or that I had taken a later date to get an 8am appt (waiting a week). If Dan had not been an outstanding representative for your company, I was considering ending our business relationship already.
Had CJS out for our annual inspection....and they continue to provide the highest quality customer experience. We've been through a lot with CJS (furnace repair, A/C repair, new HVAC installation) and they always impress. Their service team is always professional, knowledgeable and friendly. I HIGHLY recommend CJS for any HVAC needs.
Response from CJS Heating and Air:
Jennifer, Thank you for being a club member and a part of the CJS family! We are very happy to hear that everything went well and that you are always very pleased with the service we provide! We greatly appreciate the opportunity we receive to be the HVAC company who gets the pleasure of servicing both you, your home and your family! Your Friends, CJS Heating & Air.
Clean and polite tech came to clean the furnace & AC. There were suggestions, but no pressure to buy anything extra.
Response from CJS Heating and Air:
Pat, Thank you for saying that we are dependable! We appreciate it! Thank you for giving us a 5 star review as well, it means the world to us that you would take time out of your day to let us know how we are doing!
Truly appreciate the calls I received prior to the Tech coming to my home. Tech was polite, honest and helpful.
Prompt and knowledgeable. Took the time to explain what was being done.Office kept me apprised of appointment time and when to expect the technician.
Bill was efficient and polite. He wore his footies to protect our carpeting.
Response from CJS Heating and Air:
Marlane, thank you so much for your review!!! We are so honored and happy to be YOUR HVAC team! From all of us at CJS!
Technician was very professional and made recommendations that made sense.
Response from CJS Heating and Air:
Dan, thank you so much for your review!!! We are so honored and happy to be YOUR HVAC team! From all of us at CJS!
Furnace cleaning and safety inspection