I always had a service contract, my husband got on me to stop. I wish I would have never let him talk me into this. The service I had today was really great work. Bill work on my furnace pus did a very great job.Did lots of work on my furnace. I was so very pleased for all the work that Bill did on my furnace. Plus now I am back with a service contract. Yes I was very pleased plus happy for all the work that was done on my furnace today.