Great customer service. Always in communication with customer regarding time of appointment and when technician is in route. Friendly and professional technicians. Technicians take the time to explain, and physically show us the points of concern on our AC/heating unit. We were told what needs immediate attention and were given a time line on possible future repairs. We feel CJ's is honest and we trust their opinion. We received quick emergency service 2 years ago when our furnace quit working on Christmas Eve morning and we were scheduled to leave town. We feel pricing is fair, not over the top. I would definitely recommend to friends and family.