The team there at CJS were very helpful, knowledgeable and simply, in a word... Nice. I really appreciated the friendly greetings from my first phone call, to the tech knocking on my door. All smiles and very pleasant. Thank you for that approach... many companies today fail in these simple gestures to their customers. Prices are reasonable and compare to other Heating & Air Co's. Due to the high temps and my unit being in my attic, we had to wait a day for service, but it was understandable. In the end, its how you treat the customer that determines my business. You all did great :)