Arrived on time, clean, courteous, professional. Explained the results of the inspection. Said all working well. No trying to sell no needed repairs. Offered a preventative service, explained why, no pressure. Explained the club membership benefits. Again, no pressure. Very pleasant experience. Would and will recommend at this point. I am going to call and schedule a replacement evaluation as our unit is 14-15 yrs old. Just want to be prepared. Overall, great service. Thanks