At 1:30 on a Sunday morning, with temps outside at 10 degrees, I realized my furnace was not working. Sean responded to his emergency pager and was in my basement by 3 a.m.and was able to get the furnace working at a lower stage. Despite being awakened from a sound sleep and having to drive many miles in frigid weather, he was both pleasant, efficient, and competent. New parts had to be ordered, which was done early on Monday morning, and they were installed by Sean as soon as they came in several days later. In the meantime, I had a reasonable level of heat and much less stress.
