Classic Aire Care is fortunate to have Roger Henson represent their company in service visits. A most impressive man who competently installed our new lo-ambient kit. He also leaned-in willingly to lead the trouble-shooting of an additional situation and brought it to a simple and effective resolution. In addition, he was responsive to and able to clarify all of our questions. We are grateful for his help in establishing a new Planned Maintenance Agreement as well. Roger Henson is unmatched in our service visit experiences....standing out in any evaluation criteria utilized. Please send Roger for all our PMA service visits!