Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We have been having our system serviced with this company for many, many years.
Overall Experience
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Convenience
The man who came to our house did a great job, and was patient w our questions.
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Tom was very efficient in diagnosing the problem with our furnace, and was extremely efficient in his recommended repairs.
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Convenience
Showed me the situation with the furnace, explained and answered all my questions, polite.
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Convenience
Joe was wonderful. It was great that he put shoe covers on without being asked.
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Convenience
Overall Experience
Quality
Price
Convenience
Roger is a fine professional. I usually request him for any service work. There are probably other fine technicians, but I know he's good.
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Convenience
Our heating repair man was amazing. He diagnosed the problem immediately, and also resolved some other minor aggravating issues.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Vacant house. Found main pump leaking water from bearing assembly. Has bad seal. Needs new pump. Suggestions: replace main pump: $1484. Customer does not want repair done at this time. Call customer for cc number.
Wine room is maintaining 55 degrees. Waited for storm to pass. Installed low-ambient controls for Wine room condensing unit on roof. Also installed crankcase heater on compressor. Set cut-in and cut-out pressures. Tested operation.
Complaint: Wine cooler not keeping temperature. Showing AL. Overnight low was six below. I turned on unit and found pile of ice forming at evaporator and let. Appears low on Freon. I went up to roof. I blocked outdoor coil to simulate warmer day. Conditions with coil blocked: amp draw: 7.1A. Liquid line: 58. Suction line: 45. Unit was not able to keep up with extreme cold ambient temperature. Also, system may be low on Freon or have a Freon restriction. Cannot tell with current conditions. Suggestions: system may need a low-ambient kit to keep pressure is high enough during extreme cold weather. Need to check with manu. about low ambient kit recommendations. Freon pressures need to be checked under warmer conditions. Over 60 Fahrenheit.
Cleaned & checked gas furnace. Inspected heat exchanger & flue venting. cleaned burners & flame sensor. Checked voltage & amp draw of motors. Test capacitor. Found basement pressure negative (-.005 inches water column) due to leaks in return-air ducting and return air vents blocked by curtains and dirt. Moved curtains. Adjust Blower: 3.0A . Inducer: 1.0A . Adjust Gas pressure: 3.6 inches water column. Temperature rise:48 . Supply: 115 . Return: 67. Basement: <-.001”. Suggestions: clean return air vents and keep curtains away from return air vents. Humidifier: $716
Work Done: Cleaned & checked 2 gas furnaces. Inspected heat exchangers & flue venting. cleaned burners & flame sensors. Checked voltage & amp draw of motors. Test capacitors. Checked drains. Checked condensate pump. First floor: replaced air cleaner media. Clean and check 2 humidifiers, replace pads, checked water flow and drains. Second floor system: Check temperature rise. Min: 65. Stack: 88. High: 63. Stack: 108. Total amps:9.5A. Inducer: 0.64A.
Cleaned and checked gas boiler. Inspected and cleaned heat exchanger. Checked flu piping and draft. Cleaned burners, pilot, and flame sensor. Checked voltage and amp draw of pump. Filled system. Bleed air from system. Found high expansion rate. 6.5:1. Expansion tank is too full. Suggestions: replaced thermostat batteries. Drain expansion tank: $100-$300 if serviceable. depending on fittings/piping coming loose for service and amount of draining system requires. If new expansion tank is required, could cost: $1000.
Cleaned & checked gas furnace. Inspected heat exchanger & flue venting. cleaned burners & flame sensor. Checked voltage & amp draw of motors. Test capacitor. Checked filter. Clean and check humidifier, replace pad, checked water flow and drain. Blower: 1.5/2.6A . Inducer: 0.07/0.24A . Gas pressure: 1.9/3.7 inches water column. Temperature rise: 48/55 . Supply: 123/130 . Return:75 .
Cleaned & checked gas furnace. Inspected heat exchanger & flue venting. cleaned burners & flame sensor. Checked voltage & amp draw of motors. Test capacitor. Checked filter. Blower: 5.1A . Inducer: 0.55A . Gas pressure: 1.9 inches water column. Temperature rise: 48 . Supply:119 . Return: 71 .
Serviced ac..found leak in evaporater coil..replacing under part warranty only
Customer described Icing of coil symptoms. Found superheat creeping to 30+. I relocated thermostatic expansion valve bulb and retested. Superheat regulating normal now. Compressor: 5.4A .Condenser fan: 0.32A . Blower: 700 cfm .ambient: 76.liquid line:77 .suction line:48 .metering device: TXV . Suction pressure: 103(33) .head pressure: 279(91). Thermostat: 71.
Work Done: Cleaned and checked 2 air conditioners. Checked drains. Checked voltage and amperage draw of motors. Tested capacitors. Checked Freon levels. Cleaned condenser coils. Second floor system: installed PURE-AIR maintenance kit for air purification system. Compressor: 9.5A .Condenser fan: .78A . Blower: 1600 .ambient: 68 .liquid line: 68.suction line: 57 .metering device: TXV . Suction pressure: 101(32). First floor system: Found blower run capacitor too weak. Replaced capacitor and tested amp draw of 3/4hp blower. Compressor: 12.3A .Condenser fan: 1.4A Blower: 9.1A.ambient: 76. metering device: TXV . Suction pressure: 55-62. Return air: 67.supply air:49-52 .wet bulb: 59 . SC: 3-10. SH: 16-22. (Noncond)
Work Done: Cleaned and checked air conditioner. Checked drain. Checked voltage and amperage draw of motors. Tested capacitors. Checked Freon level. Cleaned condenser coil. Checked electronic air cleaner: very dirty and blocking air flow. Compressor: 13A.Condenser fan: 1.45A . Blower: 5.7A, mh.ambient: 60 .liquid line: 66 .suction line: 35.metering device: TXV . Return air:65.5 .supply air: 44 .wet bulb: 55 . Work suggested: customer plans to clean air cleaner.