Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Kasey was professional and knowledgeable. He did a good work in a timely fashion.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Reese was on time very personal and professional. Explained options complete required repairs and we are toasty warm again. Job well done customer 100% satisfied.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
1 system heating pm check complete. Left replacement filter for customer. Tested mechanical and electrical components. System is heating at this time.
Complete 2 system furnace repair and preventative maintenance check. Changed filters. Added drain pan treatment into both systems. Tested mechanical and electrical components. Systems are heating at this time.
Complete 1 system furnace repair and preventative maintenance check. Changed filter. Added drain pan treatment into the system. Tested mechanical and electrical components. Found worn flame safety sensor and igniter, recommend repairs. Replaced igniter and flame safety sensor. Installed pureairx electronic filter. The system is heating at this time.
Complete 2 system furnace repair and preventative maintenance check. No heat basement system. Found bad blower capacitor. Replaced it and the system is heating at this time.
Complete 1 system furnace repair and preventative maintenance check. Changed filter. Tested mechanical and electrical components. Found dirty evaporator coil. Found mold in the system. Found an air handler with no heat strips installed. Found capacitor in heatpump to be weak, recommend a repair. The system is heating at this time.
Complete 1 system furnace repair and preventative maintenance check. Found wires in disconnect at the Airhandler burnt and melted disconnect. Customer is going to replace disconnect. Wired direct for now.
Completed 1 system tune up found slight mold growth in air handler and slight build up of dust on blower wheel recommend cleaning and installing inhibitor in system to kill bacteria and mold as well as allergens and odors. Also recommend secondary water safety device as well as clear EZ trap for better water protection and easier maintenance.
Complete 2 system furnace repair and preventative maintenance check. Changed filters. Ran static pressure test on both systems, the pressure did not exceed system max ratings. UV bulb in the attic is 2 years old, suggesting a replacement. Found weak blower motor controller in the attic as well. Tested all electrical and mechanical components, all readings are nominal.
Complete 1 system furnace repair and preventative maintenance check. found system heating properly. The filter looks good UV bulb working good. All safety features working appropriately. System heating properly at this time.
Complete 1 system furnace repair and preventative maintenance check. Changed filter. Tested mechanical and electrical components. Found mold in air handler. Recommend uv lighting to kill mold, bacteria, germs and viruses for improved air quality. Found blower capacitor to be weak. Found electrical pitting on main electrical switch. Recommend repairs. System is heating at this time.
Complete 1 system furnace repair and preventative maintenance check. Left customer replacement filters. Tested mechanical and electrical components, all in good shape. Found zone board without a dedicated transformer, recommend adding on to help avoid potential zone board/ damper issues. The system is heating normal at this time.
Complete 1 system furnace repair and preventative maintenance checks. Found gas valve off. Checked system and found original flame sensor and ignitor. Both parts are worn and should be replaced to eliminate downtime. Quoted to replace parts.
Complete 1 system furnace repair and preventative maintenance checks. Supply plenum had come apart. Re sealed and applied mastic. System heating properly.
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Complete 2 system furnace repair and preventative maintenance check. Attic: Changed filter. Ran static pressure test and combustion analysis. All results are within range. Blower motor controller is weak, suggesting a replacement. Tested all other electrical and mechanical parts. All readings are nominal. Basement: checked filter, leaving a fresh one. Ran static pressure test and combustion analysis. Both sets of results are within range. No secondary water safety, suggesting in line flow switch. Tested all electrical and mechanical components. Both systems are running and heating at this time.