Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
I am very please with your representative's work. He not only found the problem, but he also made a photo of the damage which will help me going forward with my claim with my insurance!!
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Completed heat pump maintenance in Hoschton, Georgia. Two systems in Deaton Creek. Did not change filters. Tested mechanical and electrical components. Systems are clean and operating properly. Heat strips are fully functional. Main level system would benefit from having a hard start kit installed so compressor starts smoother, runs smoother and therefore lasts longer. Basement system has a hard start kit installed already. Neither system has surge ptotection, recommend adding on to protect equipment from power surges. Installed hard start kit for main level system. Systems are heating at this time.
One furnace swap in Hoschton Georgia. Thank you for your business! Mark and Gavin
Water leak in master closet. Had to cut section of Sheetrock to access drain line. Found hole chewed in drain line by rodent. Cut that section out and fixed drain lines with couplings. No more water leak present at this time.
No cool in Hoschton. Arrived on site, found main level unit not functioning. Found blown fuse due to customer replacement of nest tstat . Replaced fuse and assisted in setup of nest. Unit is operating normally at this time
Presold repair auburn. Arrived on site, installed 10†bypass damper in system. Verified that the zones are functioning properly independently of each other. Unit is operating normally at this time.
Ac service Hoschton. Completed set up of thermostats and app on the phone with customer.
No cool Buford. Arrived on site, found system freezing up intermittently due to no bypass damper on zone system. Customer approved repair, will need to come back later with materials to do work .
Ac service Hoschton. Completed one system diagnostic. Found outdoor and indoor capacitor weak/dead. Replaced both. Got system running. Drain line clear. Blower wheel has slight dust layer on it from using standard one in filter that does not catch everything. System has no secondary water safety device. Outdoor unit has good pressures. Good contactor and good amps on motors.
Ac service Hoschton. Completed diagnostic. Found wires for reversing valve and high pressure switch rubbing against refrigerant lines until bare wire was touching copper and blowing fuse. Cut and reattached wires and insulated with electrical tape. Replaced fuse. System cooling at this time.
Ac service Hoschton. Completed diagnostic. Found two duct runs that have been soaked through due to not completely covering boot for the vent. The condensation is soaking the duct work. The ducts now need to be replaced and sealed completely around the boot. Customer will talk it over with husband and call us back with decisionw
No cool In Buford.Arrived on site, found wires cut at outdoor unit, repaired wires. Found short in contactor and bad thermostat replaced both. There is a voltage drop in wall at Thermostat and a short going to outdoor unit. Recommend replacing with wireless kit.
Ac repair in houschton. Discovered bug shorted out main electrical switch in outdoor unit. Replaced and installed compressor saver hard start kit to reduce stress on compressor and reduce energy consumption on start up which will extend the life of the system. Signed up for maintenance membership. System cooling at this time
Ac service Hoschton. Completed diagnostic. Found system cooling properly. Amp draws on all motors are good. Capacitors are good. Pressures are good. Customer said it only happened once a couple nights ago. System most likely short cycled due to electrical storm. System working at this point.
