Overall Experience
Quality
Communication
Convenience
Very pleased with all that was done.
Overall Experience
Quality
Communication
Convenience
Vu from Comfort Control came out to troubleshoot and not only fixed the problem quickly he found some other things that needed attention that the builder of our house screwed up. He was knowledgeable, informative, polite and professional.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Steve done very good job of new unit installation very professionally and friendly I am Very happy with the way Steve and comfort air have done, great job!
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
1 system heating pm check complete. Changed filter. Tested components, all in good shape. Recommend surge protection for outdoor unit. System is heating at this time.
Complete 1 system a/c repair and preventative maintenance check. Found heat pump on a low-pressure lockout. Reset the system and found pressures to be normal. The system not acting up at this time. Possible causes of issue could be a faulty txv, a restriction, a faulty defrost board or a faulty low-pressure switch. Found electrical pitting on the main electrical switch. The system is cooling at this time.
Complete 3 system furnace repair and preventative maintenance check. Found outdoor capacitor bad replaced capacitor. The system is cooling. Recommend compressor saver and surge protector to all 3 systems.
No cool downstairs system. Check and find downstairs ac systems with bad capacitor. Replace capacitor and install starter kit. Recharge upstairs system with 1 lbs of r22. Both system operating at this time. Per Tom customer get church discount.
Complete 1 system furnace repair and preventative maintenance check. Found all flame controls clean and working. The capacitor is good. Blower wheel clean filter is clean. Will need to change UV light on next visit. The system is heating properly.
Found bad main switch. Replaced part added a start kit and signed customer on membership. Recommend adding a start kit and replacing the motor controller on the upstairs condenser.
Complete 2 system a/c repair and preventative maintenance check. Found basement system with brittle igniter and overheated transformer. Replaced both. Cleared drain line and changed filter. Blower whee is clean and all safety switches have been tested. System is heating properly. Upstairs system looks good with good igniter and clean flame sensor. All electrical components are good and filter is changed. Blower wheel is collecting small amount of distance and debris. If worsens by next visit will recommend a cleaning.
Complete 2 system a/c repair and preventative maintenance check. Check and find ac unit with a faulty capacitor. Replace the capacitor and install a hard start kit. System missing water protection in the attic, install water protection. Find molds inside the air distribution box, install PureAireX air purifier for the upstairs system. System operating at this time. Sign up 2 comfort club membership plans. Change filter for the customer. Need to schedule fall heating visit in October and need to come back in Spring of 2020 for a/c.
Complete 1 system a/c repair and preventative maintenance check. Found system low on Freon. Leaking at evap coil. The coil needs to be replaced. Will come back Monday to replace the coil.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system a/c repair and preventative maintenance check. found the drain pan full of water. Removed water. Cleared drain line. Restored cooling. Signed customer on membership. Recommend adding inline safety switches.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system a/c repair and preventative maintenance check. No cool upstairs zone. Check and find zone system operating within manufacturer spec. Find system operating within manufacturer spec. Find upstairs thermostat temperature readings off, reset the thermostat and adjust temperature sensor to read room temperature. System operating at this time. Find upstairs zone not operating again may need to replace 10" Honeywell motorized damper.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system a/c repair and preventative maintenance check. Checked the water heater and determined that replacing the heater would be better than fixing. Heater now is 2011. Customer agreed on price and schedule for Tues AM.