Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Mr. Wilson quickly diagnosed the problem, fix the issue, and offered options going forward with our aging furnace. Well done!
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Chris is friendly and courteous. He knows how to operate our system and indeed he can explain it to us satisfactory. We struggle with changing the system, particular from one season to another. Nevertheless, Chris explains it in such a way that we understand!
Overall Experience
Quality
Communication
Convenience
On time, respectful, Very friendly great Coustomer service, due to service provided by tech I will recommend company and use again.
Overall Experience
Quality
Communication
Convenience
James showed me where the furnace had NOT been replaced a few months ago by a different company. I pd. for a product that had not been installed which is a travesty. He also pointed b out some wiring that was not to code.
Overall Experience
Quality
Communication
Convenience
Furnace maintenance in Hoschton, Georgia. One system. Changed filter. Tested mechanical and electrical components, all in good shape. Found system with no surge protection installed, recommend installing surge protection to protect equipment from power surges. Recommend pureairx air purifier to prevent mold growth and to kill bacteria, germs and viruses for improved air quality. System is heating at this time.
Completed replacement of zone damper under parts warranty. Damper working properly.
Heat tune up Hoschton. Completed tune up on 2 16 year old systems. Both with good air flow and combustion. Changed both filters. Insulation and ductwork is good. Gas lines ran properly. Both have slightly dirty blower wheels and rusted evap coils. Both have worn flame sensors. Upstairs system has weak capacitor and inducer motor running at higher amps than rated for. Both systems missing secondary water safety device to protect furnace from water damage.
No heat Hoschton. Completed diagnostic. Found system working on arrival. Checked all components. All electrical is within range. Nothing burnt or overheating. Combustion is good and air flow is good. Furnace is not over heating. Flame sensor and ignitor are clean. System heating properly now.
Heating tune up. Found 5 year old system heating properly. Filter good blower and coil clean. Zone board working properly. Zone damper for upstairs sticking when opening. Need to replace. Heat strips working. Air flow is good. System missing secondary water safety device. Will return with zone damper to replace.
Consultation for new water heater. Old one is 15 years old. 21 in wide 57 in tall. Gave customer quotes on replacing. Will get back in touch with us.
No heat Hoschton. Completed diagnostic on 20 year old furnace. System is heating on arrival. Customer did not realize thermostat was set to 40 degrees. Checked system. System has very dirty blower wheel and rusted evap coil. System has weak capacitor inside and outside. Outdoor unit also has pitted contactor. Due to age and efficiency of system. Recommend replacing.
No heat in hoschton. Homeowner concerned with electrical burning smell in master bedroom and bathroom only. Went through system did not find any bad electrical components. System operation is normal homeowners no longer smell the smell.
Complete heating maintenance In Hoschton. Change filter, check safety and operations. Find 14 year old Lennox gas furnace operating with weak flame sensor and worn ignition. Need to keep check. Find evaporator coil rusted in attic. System operating at this time
Consultation Hoschton. Completed consultation for new water heater. Gave customer different options to choose from. Customer says they will give us a call back.
Heating tune up Hoschton. Completed tune up. Furnace is running great. Combustion is good. Blower and evap coil are clean. All electrical components inside and out running with in range. Filter looks good. All safety switches working good. Gas line ran up to code. Same with flu pipe. Customer wanted info on duct leaning. Left estimate with her.
Heating tune up Hoschton. Completed tune up. Found 1 year old system working good. Heating elements all clean and working properly. Blower wheel and evap coil both clean. All electrical components are within range. All safety switches working. Air flow is restricted a little by current filter. Recommend replacing with electro static filter to better filter air as well as allow optimum air flow in the house.
Heating maintenance in Hoschton. Tested operation of 2 systems. Upstairs system has dirty blower wheel, and ductwork with organic growth. Ultraviolet light system is recommended to combat organic and viral growth in systems and throughout the home. System has no form of water safety with rusted and leaky indoor coil. Ignition has heavy signs of wear. Furnace components are rusting out. Ductwork is under insulated for attic environment. Ac main electrical switch is burnt and pitted and secondary motor controller is weak. Outdoor coils is dirty and fins are deteriorating which is causing lack of airflow through coil which causes higher utility bills along with stress on system. With system age it needs a compressor saver hard start installed to maintain health of compressor. Main level systems also has dirty blower wheel and ductwork. Indoor coil is also rusted and leaking. System also has no form of water safety. Furnace components are heavily corroded. Outdoor air electrical switch is
Found pilot light to be out. Re-lit pilot light and turned water heater back on. Suspecting a slight crack in tank causing water to drip onto burner. Tank is from 2007. Also water heater does not have an expansion tank currently installed. Recommend replacement of water heater. Eric is replacing water heater today, customer paid in full in advance.
Heating repair in hoschton. Homeowner stated system would run for 20 minutes then only blow cold air. Tested system and discovered weak flame safety and worn ignition. Dirty blower wheel and organic growth. Duct could use a cleaning as well. Ran system for 30 minutes without system shutting off or tripping on any safety. Furnace is 22 years old and replacement is recommended over any repairs. Installed pan switch and signed homeowner up for maintenance membership