Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Outstanding service provided. Pricing was slightly higher than other quotes
Overall Experience
Quality
Communication
Convenience
We were told to shut down both units and leave them off, as both had leaks and were not operational. We were also told that a temporary fix could not be performed without a $500 down payment and purchase order on new units. A poor way to run a business. As a long time customer, we expected better customer service and a resolution so we had air conditioning and immediate comfort.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
HVAC was not cooling as expected. Reece checked out everything.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Your Rep was very professional ! HE explained in detail what my options were and he provided the advantages of each. I am quite pleased with Comfort Control!
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Complete 2 system a/c repair and preventative maintenance check.No cool upstairs system. Check and find breaker tripped. Reset breaker but tripped again. Check and find system have burnt compressor. Compressor grounded and causing the breaker to trip. System 16-year-old and phase out equipment. Needs to be replaced and not repair. Give customer options.
Complete 2 system a/c repair and preventative maintenance check. Changed the main filter and cleaned mini-split filters. Cleared drain line. Added chlorine tablets to evaporator coil drain pan. Tested mechanical and electrical components, found no current concerns. Systems are cooling at this time.
Installed 4 ton 14 seer system. Pressure tested and flushed the system with nitrogen. Charged system. Installed 6" duct in the back bedroom and kids room. Installed 8" return in the dining room. Installed 12" return in the basement. The system is cooling at this time. 10 years parts and labor warranty.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system a/c repair and preventative maintenance check. No cool. Found system low on r22. System has a major leak. Customer is going to replace system with a 4 ton 14 seer Goodman. 10 years parts and labor warranty. Adding an additional 6" supply to the back bedroom and additional 6" supply to kids room. Adding 10" return and 8" return. Customer paid full balance for job in advance. Installers will need to move hard start kit from existing system to new system. Recharged system to get customer by until install.
Complete 1 system a/c repair and preventative maintenance check. Found emergency pan full of water. Cleaned pan. Checked trap. Made sure Dehumidifier was pitched right. Ran Dehumidifier until condensate pump came on. The system is working good at this time.
Complete 2 system a/c repair and preventative maintenance check. No cool upstairs system. Check and find the system 15 years old. Low charge, weak capacitor and leaking at evaporator coil in the attic. Customer purchase new upgrade system. Need to schedule for Thursday to install the system in the attic with duct system Modification. Added some r22 so Vu can have cooling til install day.
Complete 2 system a/c repair and preventative maintenance check. both systems work fine, checked blower components, changed filters, checked drain lines and installed overflow switch on the downstairs system, installed 2 surge protectors on furnaces and 2 on condensers, checked pressures and components, cleaned ac coils.
Complete 1 system a/c repair and preventative maintenance check. Found system a little low on refrigerant. Charged to manufacture spec. If the problem occurs again will need to do a leak search.
Complete 1 system a/c repair and preventative maintenance check. Reseated Thermostat on wall and system is working fine after. Could not determine whether it was from the last visit out so there is no charge for today. Explained to the customer that if it happens again the thermostat will need to be replaced. CTK04 Thermostat on the wall. Customer does have a 10 yr P&L warranty. Let him know that normally the extended warranties will cover thermostats but will need to figure out if happens again. Recommended membership and the customer said it' not cost effective for him because of the extended warranty. They are getting the systems serviced every year.
Complete 1 system a/c repair and preventative maintenance check. Find system leaking water into the secondary drain system. Reconnect drain line to help with proper drainage. System draining at this time. A warranty service call from evaporator coil install. Install inline water protection for the system in the attic.
Complete 2 system a/c repair and preventative maintenance check. both systems work ok, blowers capacitors are weak, recommended to replace, inspected drain lines, and ductwork, checked wires connections, changed filters with client's supplies, checked a/c components, operating pressures, superheat, clean condenser coils. Suggested overflow protection.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
No cool. Found drain line clogged where coil meets drain line, water safety tripped. Removed clog and system is cooling at this time.
Complete 2 system a/c repair and preventative maintenance check. Found upstairs slightly low on charge and downstairs very low on charge freezing up. Due to age and condition of systems along with r22 phaseout, recommend upgrading systems to something more reliable and efficient. Customer is going on vacation and will call us when they get back. Emailed estimates.