Jordan was professional, courteous, very knowledgeable about heat pumps, and arrived ahead of schedule! Agreed to 3 of 5 servicing items. Prices on 3 items seemed reasonable after discounts. Opted not to get the $1,400 ultraviolet system to prevent organic matter presence and was not offered any alternatives or how to self-clean. Company needs to revise the 'system check form' to properly annotate combustion checks do not apply to heat pumps. Otherwise, pleased with first service call with Comfort Control.
