Excellent communication with customer. Provides detail information of problems with suggested advice.
The technician was knowledgeable and great to communicate with.
Christian was professional and took care of our problem and explained everything. Great service both times I had an issue.
Jordan was very patient and informative. Spent time explaining the problem.
Our Technician was very knowledgeable and helpful in explain the services.
Ac service in Roswell. Discovered 21 year old outdoor unit failing to start up and then started up without prompt and is cooling at this time. Due to age replacement is HIGHLY recommended. Current coil height is 22â€
Ac service in Roswell. Discovered weak secondary controller, fan motor damaged, LG compressor making sounds indicative of failing.
A/c diagnostic in Roswell. Technician was out here 08/13 2021 and replaced capacitor, and compressor hard start. I Found in the outdoor unit a loose wire that hit ground tripping breaker. Fixed problem system is cooling at this time.
Ac service in Roswell. Discovered failed compressor starter and secondary controller. Replaced both and system cooling at this time.
Ac maintenance in Roswell. Tested operation of 1 system. All components tested within normal manufacturing spec. Recommend compressor saver to reduce stress on compressor, surge protection to protect unit for, electrical surges, and ultraviolet light system to combat organic and viral growth in system and throughout the home.
A/c diagnostic in Roswell. Thermostat had a code for no power on red wire. Safety switch turned off power to unit. Flush drain line. System is cooling at this time.
16 seer 4 ton AC, Furnace and Coil 10 year parts warranty 10 year labor warranty Lifetime outdoor unit replacement compressor warranty Lifetime heat exchanger warranty New supply plenum New return plenum Add return air base
Ac maintenance in Roswell. Tested operation of 2 systems. Discovered both systems with weak blower motor controllers, need duct cleanings, compressor savers to reduce stress on compressor and reduce energy consumption on start up which will extend the life of the system, upstairs needs drain line water safety. Main level has a weak secondary controller outside of manufacturing spec. Recommend ultraviolet light system to combat organic and viral growth in systems and throughout the home. Systems cooling at this time.
Drain pan was full of water upon arrival causing the float switch to trip. Drain line was clogged at the evaporator coil drain pan, causing water to overflow through the system. Cleared drain clog and water out of drain pan and added pan treatment to system. After doing the work the system was cooling with a temperature split of 22Â° (72 R - 50 S). System is draining properly and condensate pump is allowing water to pump properly.
Follow up on Tuesday at 10am. Has been approved with GS for 10k Coil is 21â€ wide Furnace height with plenum is 50â€ Over all height with coil and plenum 69â€
Ac service in Roswell. Discovered failed secondary controller and burnt wall outlet for ptac unit. Replaced controller and system cooling at this time
3 ton AC, and â€œAâ€ width Coil 10 year parts 2 labor warranty Lifetime outdoor unit replacement, compressor warranty
Replace 2 ton A width evaporator coil CNPVP2414
No cool Roswell. Completed diagnostic. Found evap coil leaking. Furnace is good. Slightly dirty blower wheel. Outdoor unit has slightly weak capacitor but working good otherwise. Coil needs to be replaced. Will return to replace.
No cool Roswell. Completed diagnostic. Found system working on arrival. Checked system components. Everything working fine. Coil is clean no leaks detected. Supply plenum is not put together for optimum use. Needs taper plenum to put all ductwork on sides. System missing secondary water safety device to protect furnace from water damage. Gas line is not ran to utilize sediment trap properly. Outdoor unit has good pressures. Recommend adding hard start kit to assist compressor with start up and allow compressor to live longer.