Overall Experience
Quality
Communication
Convenience
We were in a bad spot when our AC unit went bad this week. After hiring a different company to come out and service our unit and give us recommendations, the best they could is try to sell us a whole new system, which would have consisted of just the AC unit and coils. They mentioned a ballpark price of around $8k. Wow! On a hunch, we decided to wait before telling them to go ahead and called Comfort Control. The technician was professional, knowledgeable, courteous, and quick. We felt he was honest about what we needed and saved us from buying a whole new system. Glad we find these guys.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
We did not like the news that our compressor was locked up, but the technician was great, and the communication and options were very clear. It was the best we could have hoped for in a d news situation.
Overall Experience
Quality
Communication
Convenience
Jordan was timely on arrival and took extra time to answer questions. Very informative and knowledgeable and quoted a fair price
Overall Experience
Quality
Communication
Convenience
Tech ws excellant. Give him a bonus!! & next time, give me a senior citizen discount!!!! At least 25% off!
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Complete 1 system a/c repair and preventative maintenance check. Found Condenser a couple of pounds low on charge. Added 410A to the system. Added a start kit and inline safety switch. Recommend upgrading condenser and coil to 4ton. Signed customer on comfort club membership.
Complete 1 system a/c repair and preventative maintenance check. Found the inline safety switch stuck up. Checked drain and found it clean. No obstruction in the pan. Noticed the float was not falling back down. Replaced the float and restored cooling.
Complete 1 system a/c repair and preventative maintenance check. Diagnosed system. Older a Trane condenser. 2006. Checked startup and found the system lagging. System startup amps are over 20 due to a weak starter. System hits 53 amps then drops to 22 before starting. Recommend replacing start kit.
Complete 1 system a/c repair and preventative maintenance check. Air leakages. Check and find supply air distribution box leak air. Cut plenum and seal system from inside with mastic. System operating at this time.
Complete 2 system a/c repair and preventative maintenance check. Customer says water is coming from a backup drain line above the back door. Checked systems, found both primary drain lines clear, free of clogs and draining properly. Found no water in pans where backup lines are connected to, both are bone dry. Cleared backup drain lines with nitrogen. Tested refrigerant levels and they are good. Downstairs filter was slightly dirty so went ahead and changed it. Most likely water customer was seeing was residual water in the backup drain line from the previous issue. Found no issues. Both systems are cooling and draining normal at this time.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system a/c repair and preventative maintenance check. Found float switch shutting system down. Cleared and flushed drain. Blew out with high-pressure air. Checked overall operation of the system. Added a start kit to the condenser. Recommend Duct Cleaning for drywall dust in the house.
Complete 2 system a/c repair and preventative maintenance check. Check and find upstairs 3 Ton Lennox cooling operating with in manufacturer spec. Find downstairs 2 Ton Lennox cooling system operating with manufacturer spec but maybe undersize for lower level due to the high ceiling and long duct run. Both system operating at this time. Both system missing inline water protection in the attic. Both system operating with out hard start kit. Suggest installing hard start kit to reduce compressor stress, suggest to install inline water protection in the attic to help prevent water damage, suggest to install surge protection for both outdoor systems. Downstairs systems operating but can not keep up with high demand for temperature. House is at 78 and asking 75degrees.
Complete 2 system a/c repair and preventative maintenance check. Found upstairs clog at the port where drain line connects to coil pan. Removed clog. Replaced main level filter. Tested mechanical and electrical components, found weak blower capacitor downstairs, recommend a repair. Washed condenser coils. Systems are cooling at this time.
Complete 1 system a/c repair and preventative maintenance check. Tennants in basement smashed return ducts with a heavy box. Will call us in 2 months when they are evicted to perform repairs
Complete 2 system a/c repair and preventative maintenance check. found upstairs unit less than a year old and everything running well. Does not have secondary water safety device installed recommend that as well as a surge protector for the outdoor system to prevent any damage to electrical components. The downstairs system is 13 years old with the 20-year-old furnace. The blower wheel is dirty drain line very clogged furnace is rusted in multiple areas. The outdoor capacitor is rusted and weak. Recommend replacing system for more efficient and relieve the stress of current system breaking down.
Complete 1 system a/c repair and preventative maintenance check. Fan shroud screw came loose. Replaced with a bigger screw and added another for extra support. Signed up for comfort club membership
Complete 2 system a/c repair and preventative maintenance check. No cool main level system. Found evaporator coil to be frozen. Melted ice off of coil and tested pressures. Refrigerant levels are not low, if anything it has more refrigerant than it needs. Saturation temperature at 40 degrees. Low side pressure at 118.8 and high side at 392.8. Superheat is 16.8 and subcooling at 22.3. Suction line temp is 56.8. Current Indoor temperature is 80 degrees. Supply vent temperature is reading 57 degrees. System is cooling at this time.
Complete 2 system a/c repair and preventative maintenance check. No cool downstair. Found system with compressor overheating and bad outdoor fan motor. Installed fan motor and hard start kit. Tested and the system is cooling normally at this time
Complete 2 system preventative maintenance and system repair. Find basement system fail due to locking heat pump fan motor, system missing hard start kit, worn/pitted contactor. Find Airhandler with badly rusted evaporator coil and missing water protection. Trane system 17-year-old and phase out equipment from EPA. Suggest to upgrade system and not repair. Give customer estimate to upgrade system. System off at this time