Response from Comfort Control Heating & Air:
Oscar, we are thrilled that you gave us a 5-star rating for your HVAC Service! Thank you so much!
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Response from Comfort Control Heating & Air:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
I cannot tell you how happy I am to have my ac working again! So many thx to the staff, Tammy and Jess for helping me get the quickest appt available. My tech, Jon was on time, very personable and did a very efficient job. It was nice to have met him and I will request Jon for any future issues.
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Jon was great. Very professional. Resolve the issue in no time.
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Overall Experience
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Chris was extremely helpful and fixed our issue within minutes. Thank you so much Chris!
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Came early for appointment as requested. Checked unit, corrected problem in a timely manner. Polite and professional.
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My Technician (Jordan), was very professional and knowledgeable. Took care of my issue in no time.
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Took the time to explain technical details and answered my questions, which I appreciated.
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Air conditioner service check up. Clogged drain line.
No cool Buford. Found outdoor system was not turning on. Found plug was not plugged into terminals. Determined that a terminal was leaking and as the pressures built up it was forcing the plug off the terminals. Compressor needs to be replaced.
Ac service in Sugar hill. Replaced main evaporator coil. System operation normal at this time.
Ac service in Sugar hill. Discovered failed outdoor fan motor ON 21 year old system. Due to age of system replacement is HIGHLY recommended. Homeowner chose to replace outdoor fan motor. Replaced it and system cooling at this time.
Ac service in Sugar Hill. Homeowner stated that zone system was not blowing downstairs while system was running. State that it started working again the next day. Tested system out and all dampers and system operating normal. Signed up for maintenance membership.
Ac service in Sugar Hill. Discovered compressor terminal plug off compressor. Tested compressor and checked out at this time. Attached plug to compressor and system operation normal at this time. Spoke with Matt and he stated that compressor could be going bad or plug was just loose from the factory. Cannot condemn compressor at this time.
Customer is not home.
Maintenance sugar hill. Did a leak search on evaporator coil. Did not find any leaks. Filter is clean. Blower wheel is clean. Indoor capacitor is within range. Cleared drain line. No cracks in heat exchanger. Outdoor capacitor is within range. Pressures are within range. System is cooling at this time.
Maintenance sugar hill. Changed filters. Did a leak search on both evaporator coils. Did not find any leaks. Indoor capacitors are within range. Blower wheels are clean. Outdoor capacitors are within range. Pressures on both systems are within range. Both systems are cooling at this time.
A/c diagnostic in sugar Hill. Found unit with no power at all. Main power was turned off at the switch. Customer as painters, painting in the area and could’ve turned the air conditioner off. System is cooling at this time. Blower wheel is good, evaporator coil is clean, pressures are Good.
Ac service in Sugar Hill. Discovered loose wire. Repaired wire and system cooling at this time.
Ac service in Sugar hill. Discovered clogged drain line. Cleared line and installed drain line water safety. Homeowner signed up for maintenance membership. System draining properly at this time.
Ac service in Sugar Hill. Discovered system leaking refrigerant from evaporator coil, failed secondary controller and system needs compressor saver. Replaced secondary controller and installed compressor saver. Homeowner wants to wait on replacing coil and outdoor unit. Signed up for maintenance membership. System cooling at this time but not efficiently.
Ac service in Sugar Hill. Discovered failed secondary controller. Recommend installing comp Saver to reduce stress on compressor. Replaced secondary controller and homeowners signed up for maintenance membership. System cooling at this time.
Tune up sugar hill. Did a leak check on both evaporator coils. Did not find any leaks. Blower wheels are clean. Changed filters. Cleared drain lines. Both indoor capacitors were weak. I replaced both indoor capacitors. Pressures on both systems were good. Found on upstairs unit the outdoor capacitor was weak. I replaced that capacitor. Both systems are cooling at this time.