Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
We were in a bad spot when our AC unit went bad this week. After hiring a different company to come out and service our unit and give us recommendations, the best they could is try to sell us a whole new system, which would have consisted of just the AC unit and coils. They mentioned a ballpark price of around $8k. Wow! On a hunch, we decided to wait before telling them to go ahead and called Comfort Control. The technician was professional, knowledgeable, courteous, and quick. We felt he was honest about what we needed and saved us from buying a whole new system. Glad we find these guys.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
We did not like the news that our compressor was locked up, but the technician was great, and the communication and options were very clear. It was the best we could have hoped for in a d news situation.
Overall Experience
Quality
Communication
Convenience
Jordan was timely on arrival and took extra time to answer questions. Very informative and knowledgeable and quoted a fair price
Overall Experience
Quality
Communication
Convenience
Tech ws excellant. Give him a bonus!! & next time, give me a senior citizen discount!!!! At least 25% off!
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Complete 2 system furnace repair and preventative maintenance check.. Changed filters. Tested mechanical and electrical components. Found weak flame safety sensors recommend repair. Replaced flame safety sensor in one system, will return later this week to replace other one. Systems are heating at this time.
Complete 2 system furnace repair and preventative maintenance check. Checked both filters, and both are neither dirty nor clogged. All system functions are nominal. Neither outdoor unit has compressor saver kits. Both Uv light have been changed recently.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system furnace repair and preventative maintenance check. System low on charge. Discover leak in the horizontal coil in attic. Homeowner chose to replace coil and add ac renew. Order coil from Lennox Alpharetta. Please schedule job for Wednesday. Paid in full
Complete 1 system furnace repair and preventative maintenance check. Found furnace with dirty blower wheel and low power capacitor. Also has no water safety and signs of mold. Recommend blower whee cleaning, new capacitor, float switch, and pure air package. Customer just wants the capacitor for now.
Complete 2 system furnace repair and preventative maintenance check. Replaced filter, checked electrical and safety switches all ok at this time. Did a combustion test and all within range and heating normal. Basement heat pump working normally.
Complete 2 system furnace repair and preventative maintenance check. Changed filters. Tested mechanical and electrical components, all in good shape. Systems are heating at this time.
Complete 1 system furnace repair and preventative maintenance check on less than one-year-old system everything is working well. All connections are tight and all seals are holding. The light is good. Left new filter for the customer. Recommend surge protector to the outdoor unit to prevent any damage to electrical components during a power surge.
Complete 2 system furnace repair and preventative maintenance check. Changed filters. Dusted out furnace cabinets. Tested mechanical and electrical components. Found dirty blower wheels and worn igniters in both systems. Found main level flame safety sensor to be weak. Recommend repairs and blower wheel cleaning. Tested indoor air quality and found an average of 450,000 particles per square inch. Recommend breathe easy system. Replaced ignitors in both systems, replaced main level flame safety sensor and cleaned both blower wheels. Installed breathe easy bronze package in main level system. Systems are heating at this time.
Complete 1 system furnace repair and preventative maintenance check. Put in a washable filter at the customer's request. The filter is causing high static pressure. Recommend breathe easy electrostatic filter for improved static pressure and particle filtration. Dusted out furnace cabinet. Cleared barometric tubing. Tested combustion and found safe carbon monoxide levels and good oxygen levels. Tested mechanical and electrical components, all in good shape. Recommend surge protection to protect the furnace from power surges. The system is heating normal at this time.
Found system low on charge. Evap coil is leaking refrigerant. Customer is selling house and closing soon. Added 3lbs of r22. System is 19 yrs old.
Complete 1 system a/c repair and preventative maintenance check. Tested full system and found the following concerns: evaporator coil is badly rusted and corroded, likely to leak. Coil box is missing 75 percent of its insulation. Blower capacitor (15 mfd) is extremely weak. Found pitting on main electrical switch. Found unit running at very high pressures causing system to not cool well, high pressures caused by dirty evaporator coil. System low on r22. Signed customer up for one system maintenance plan and performed maintenance. Cleaned evaporator coil. Recharged system. Replaced main electrical switch. Replaced blower capacitor. System is cooling at this time.
Complete 1 system furnace repair and preventative maintenance check. new system install, change 16x20x1 filter. Check operations and safety, find heatpump system operating within manufacturer spec. No concern at this time.
Found defective motor controller in the condenser. Replaced part under warranty. Added a starter kit to the condenser. Complete 1 system furnace repair and preventative maintenance check. Replaced filter. Furnacenis running at safe levels. Recommend adding an inline safety switch to drain line. The system is cooling and heating good at this time. Recommend adding insulation to the attic.
Complete 1 system a/c repair and preventative maintenance check. Filter door was off sucking hot air into the system. Filters extremely dirty so left them out and advised them to get new ones as soon as possible. 20x25x4. System operation normal at this time.