Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Tech should be more conscious to wear booties in house. Then not wear them outside to get supplies from truck. Otherwise good service.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Garret was thorough, professional, and made an excellent impression on me! He covered all aspects of heating and air and answered any and all questions I had. I learned a lot about air conditioning today!
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Our technician, Reese, was very polite and very knowledgeable and made me feel like my money was well spent. Very personable guy.
Overall Experience
Quality
Communication
Convenience
early and called ahead!! quick diagnostic and professional!
Overall Experience
Quality
Communication
Convenience
Duct cleaning and dryer vent cleaning.
Completed 2 system furnace repair and preventative maintenance check. Replaced the filters. Recommended inline switches. The customer agreed and scheduled the install for Saturday. Recommended replacing the flame sensors and ignitors. Also recommended replacing the blower capacitors. The furnaces are heating at safe levels.
Furnace repair call. Found weak capacitor and no water safety. The customer chose to move forward with a premium duct clean, a dryer vent cleaning, a blower capacitor, and signed up for a Comfort Club Membership.
Furnace repair call. Checked system and found frozen. Checked and found the system operating within manufacturer specs. Changed the setting for defrost to 60. The system is operating at this time. Warranty service call.
Furnace repair call. Checked and found that the ignition system had failed. Replaced the ignition and flame sensors. The system is operating at this time. The system and blower assembly are dirty. Changed the filter that the customer provided. Suggested a blower assembly cleaning and suggested duct cleaning.
Furnace repair for the downstairs system. Found the system with a bad gas valve. Replaced the gas valve and the system is heating normally at this time.
Furnace repair call. Reconfigured gas line and flexible hose to code. Checked system. Found furnace to be working well.
Completed 1 system furnace repair and preventative maintenance check. Replaced filter. Left new filter at the furnace. The system is heating well at this time.
Found a bad high limit switch. Processed the warranty at Apex supply and replaced the high limit switch. The system is heating at this time.
The system operation is normal at this time. The filters are extremely dirty. Spoke with the wife about duct cleanings and adding an APCO UV light. She wants to discuss it with her husband but wants it done.
AC: RA1436AJ1NA Furn: R801SA075417MSA Coil: RCF3617STAMCA This kit contains a Air Condenser Unit, Gas Furnace and Coil. Relaxation Starts Here. Chances are, the last thing you think about is your air conditioning or heating system. You just expect to be comfortable. That’s why Rheem is the best choice you can make. We simply offer a line of the finest heating and cooling solutions in the business. Top-quality products with the latest technology, dependable performance, great warranties and excellent service and support. All of this is why we confidently say, “Welcome to the new degree of comfort.†New composite base pan – dampens sound, captures louver panels, eliminates corrosion and reduces number of fasteners needed Improved tubing design – reduces vibration and stress, making unit quieter and reducing opportunity for leaks Optimized defrost characteristics - decrease defrosting and provide better home comfort Powder coat paint system – for a long lasting professiona
Included a new drain pan and float switch. Installed a furnace.
Completed 2 system furnace repair and preventative maintenance check. In the upstairs unit, I discovered that there are no water safeties in the attic to prevent flooding if the drain line backs up or freezes. The blower capacitor is weak but still within the 10% range of factory recommended range. The capacitor may need to be changed in the spring. Also discovered that the furnace was producing high levels of carbon monoxide and needs to be calibrated. The gas line is not up to code. The main level and downstairs unit have an intermittent issue with the blower coming on which is making the unit shut off on a high limit. The downstairs also has no water safeties in place. Added water safety to the pan in the attic. Calibrated the combustion on the upstairs furnace and brought the CO levels down from 56 to 9.
Found board in furnace bad along with the transformer. Customer decided to replaced furnace due to age.