Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
As usual, Vu does a thorough job with a strong attention to detail. He is courteous and knowledgeable. He is a great representative of your company.
Overall Experience
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Convenience
Jordan arrived in a prompt and courteous fashion to accurately diagnose my heating problem. He quickly ordered the Warranty part and had me back up and running within 48 hours of the initial service call. I have enjoyed Comfort Control's Elite Series products for the last 7 years, and look forward to many more years of reliable service and support.
Overall Experience
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Communication
Convenience
Love an early appointment, prompt arrival by the technician, inspection thorough, and smooth. Thank you.
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Convenience
Today 11/12/202, I had the pleasure of meeting 2 gentlemen from Comfort Control Heating & Air . Jordan was the service tech that showed up to service the unit. He was very professional and knowledgeable . Jordan recommended that we upgrade to a newer unit since my old unit uses R-22 which has already been phased out. I agreed. So then he advised his dispatcher and had Garrett come out to give me a quote. He was very professional and suggested a couple of options that would fit into my budget . He then made a call to his dispatch and set up an appointment for them to come out the next day and do the complete install . I was very happy and my wife was too . I cannot thank them for their service to our community and an AWESOME group of highly reputable team . Thank You Tom! You have AWESOME personnel working for you .
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Communication
Convenience
This is the second time Jon has serviced my HVAC. He is very accommodating and answers any question I may have, even if they are not directly related to the current service visit. All the techs have been great.
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Convenience
Complete heating maintenance in Sugar Hill. Check and find 2 Year old Trane furnace operating with in manufacturer spec. Check safety and operations. Find duct system R-6 not code in attic and need to be R-8 rated. Duct system also under size for operations causing high static pressure. Find system missing in-line water protection in attic. Surge surge protection and air purifier system. Give customer options. Install surge protection for furnace in attic.
Heating repair in Sugar Hill. Discovered failed blower motor with extremely dirty and unbalanced blower wheel. Ducts need cleaning. There is no for of water safety on system to help prevent flooding in the case of common drain line clogs or system freeze ups. Signs of organic growth. System is 33 years old and replacement is HIGHLY recommended over any repair. Jim scheduled for consultation today
zero rez completed job and billed us; we never marked invoice complete
Heating repair in Sugar Hill. Discovered failed ignition. Replaced ignition and system heating at this time. Recommend routine maintenance. System is 18 years old. Typical lifespan for a system is 10-15years. System may need to be replaced in the near future
Heating repair in Sugar Hill. Discovered system with failed gas control module and failed ignition. Also discovered system blower wheel dirty and motor with signs of wear. Combustion chamber is rusted and likely to leak carbon monoxide. Gas line is not up to code as flexible pipe is ran through cabinet which vibration can cause leaks. Due to age and condition of system replacement is HIGHLY Recommended.
Heat pump replacement in sugar hill Georgia.
Free consultation for heat pump system sugar hill Georgia 30518
No heat in sugar hill, arrived on site, found outdoor unit not coming on due to bad compressor, will need to replace equipment. Unit is not operational at this time
Warranty sugar hill. Completed diagnostic. Found system low on refrigerant causing heat pump to freeze over. Did thorough leak test couldn’t find any leaks. Filled system with 3 pounds refrigerant. System running at this time.
No heat sugar hill. Completed diagnostic. Found bad thermostat. Replaced thermostat. System heating properly.
Installed 10 inch return to the bedroom in Sugar Hill Georgia . Ran new 10†R8 duct run . Sealed boot . Completed heating maintenance. Filter location has changed . Took pictures of the new filter location and filter size is 20x20x1 . System is heating at this time.
One system heat maintenance in sugar hill. Arrived on site, changed filter and cleared barometric ports, checked ignition systems, electrical connections, amp draw and capacitance, found gas sediment trap improperly run. Also recommend installing secondary water safty switch and surge protection to protect electrical systems in unit. System is operating normally at this time
No heat sugar hill. Completed diagnostic on 7 year old furnace. Ignitor and flame sensor are bad and need to be replaced. Replaced both. Stair pressure is hard to read because of return air. There is no return box and one filter not sealed inside furnace with two return ducts going into furnace. Return box needs to be installed with sealed filter rack to be able to read static pressure properly. Gas line is not ran to utilize sediment trap. System has no water safety installed.
Warranty in sugar hill. Arrived on site, re-ran drain for heat exchanger, moved gas line to compensate for new drain line, replaced failed ignitor due to installation error and tested system. Unit is operating normally at this time.
•Heating issues in Sugar Hill Georgia. •Priority issue is the system needs a new outside defrost board / defrost sensor . Board / sensor is not working properly. •Short on Return air would highly recommend bringing the return intake to speck cfms for better airflow and allow the system to work properly . Will benefit the equipment with better static pressure. •Would recommend a maintenance program on the HVAC equipment to allow us to service the equipment twice a year . •Family is going with replacing the outside board and sensor. Replaced . Will send over the other recommendations.