Fabulous individual, quality work, very knowledgeable, and took the time to explain what was wrong with unit; what was done to correct the issue, while giving me the opportunity to ask questions with regards to “the fix”, in the event I did not understand!! WOW !! A first for me !! Kudos, Billy - you are an asset in representing your company. Thanks You for being here for us today, and staying a short while longer to make sure the system was working!! HJ Wise, Jr & Family
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Comfort First was able to schedule my service within a day of my request and Billy provided great service in repairing my air conditioner. This is extremely important right now because my entire family is either working from home or attending school remotely due to COVID-19. Thank you for the prompt service!
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Billy did a great job of explaining what the warranty service covered and did not cover.
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Mr. Eckenrode provided excellent service during his visit for routine maintenance of our AC units. He was very thorough, provided detailed explanations, and answered any questions that I had. He went above and beyond what most folks would do and we appreciate it.
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Both my thermostats went out and Billy and Greg worked super hard to figure out what was wrong with them. They did A LOT of trouble shooting to figure out what was wrong and worked super hard to get both systems back up and running again. Their professionalism and customer service was over and beyond!!! I hope all your technicians are like them because they are A++++ If I could give a higher rating than Excellent then I would!
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Service was fast and efficient. Knowledgeable rep. Great job!!
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Complete one system. Found bad capacitor and replaced it. Also added hard start kit. System is operating properly at this time.
Complete one system. Tracked problem to air handler blower replay and replaced. System is operating properly at this time.
Complete one system. Found system low on refrigerant and added 2 lbs of r410a. System is operating properly at this time.
Complete one system. Found bad capacitor and replaced with 45/4 capacitor. Checked refrigerant. System is operating properly at this time.
Complete one system. Found low in refrigerant and added 2lbs in r22. System operating properly at this time.
Complete upstairs system. Replaced p-trap and blew out drain line. System operating properly at this time.
Complete two systems, worked on second floor system outside. Found bad capacitor and replaced. System is operating properly at this time.