Two technicians were out today..both very knowledgeable. Explained everything in detail, in the end gave us our option’s. When they came out we had no idea you didn’t work with home warranties. When claims called me back yesterday they said they found someone to work on our unit. Come to find out they had emailed this company and just giving my phone number. We did not know that Comfort Matters didn’t even work on home warranties..so I will be calling them in the morning and find out what they are trying to pull. I understand Jake is calling us tomorrow(Friday)with our options and cost.. The service we have had so far, couldn’t have been any better . Thank you Eileen Jensen...